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Field Coach

5 months ago

Perth, Australia Miss Maud Full time

Secure full time position offering a competitive salary package
- Opportunity for growth and career progression
- Play a pivotal part in the growth of the Miss Maud cafes

**About Miss Maud**
It’s no accident that we’ve been warming the hearts of our customers for over 50 years The ingredients to our success are a fantastic team, and of course our handmade cakes, the best sausage rolls, delicious sandwiches, great coffee and welcoming service.

At Miss Maud we stand for honesty, communication, continuous improvement -“lean thinking” and responsibility; and we love to celebrate the wins gained by our team. These values are shared by our long-standing Miss Maud family, and form part of our culture, reflected in our _Miss Maud Constitution._

**About the role**
We have an exciting newly created opportunity for a Field Coach to join us on this journey and contribute positively to the continued success of the Company. This role isn’t office work - it’s hands-on and challenging, like the industry we work in - hospitality As a guide this will include:

- Coaching and developing our cafe management team in all areas of their cafes including operational processes, staff, achieving their financial key result areas of sales, labour including rostering; and food cost control and store presentation.
- Mentoring and training the store management team on effective people management; and staffing levels.
- Implementing new and improved operating processes as and when required in line with the Miss Maud framework and actively participating in continuous improvement - lean thinking initiatives.

**Benefits on offer**
- Base salary of up to $90000 + superannuation (based on your experience) + mobile + laptop + mileage + KPI bonus incentives
- Full-time permanent role requiring Monday - Sunday availability, worked over 5 days, which includes one weekend day off.
- Potential for promotional opportunities in the future
- Genuine family atmosphere and team culture - join a tight-knit, supportive, and fun team who love what they do
- Free coffee and lunch per shift worked
- Stability in a long-established business proud of their inclusive culture and working environment.

Please note, a valid current Australian driver’s licence and own reliable transport is essential to this role.

Skills and experience

While this list is, in no way, conclusive, we expect you’ll be able to demonstrate the following skills and experience to be able to excel in this role:

- A driven and enthusiastic hospitality/ cafe manager with strong 5 years + experience in a similar role
- Ability to quickly identify instore opportunities and help cafe managers to solutions.
- A keen understanding of financial outcomes and how operations affect the profitability of the store
- A “roll your sleeves up” Coach with a keen interest in training and developing others to achieve the required results.
- Ability to juggle multiple projects and priorities, balancing ‘day to day' vs ‘project work'
- Communicates effectively and professionally with all levels within the Company

**How to apply