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Family Services Advisor

4 weeks ago

Northern Beaches, Australia Invocare Full time

**About you**

You have a background in customer service and sales and are looking for your next opportunity. You have worked in an industry with direct customer interaction and are wondering how to combine your experience into a role with heart.

**A little bit about us**

We are an ASX listed company and an industry leader operating funeral homes, cemeteries and crematoria across Australia, New Zealand and Singapore.

**What we offer**

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. We offer you a positive and social workplace where emphasis is placed on ensuring employees feels valued and cared for. In addition, our staff enjoy:

- A competitive pay rates and a generous incentive program
- Birthday leave
- Discounts for health care and retail providers
- Free access Employee Assistant Program
- Opportunity to buy shares in our company

**About the role**

In addition you will have:

- Previous sales experience in a service driven organisation working towards KPI's and targets
- A focus on customer service and collaborative business relationships.
- Ability to build rapport and trust with customers in an honest and ethical manner.
- Ability to prioritise and multi-task working with a busy schedule
- Ability to maintain confidentiality and discretion
- High attention to detail