Archer Application Subject Matter Expert

1 month ago


Canberra, Australia Infinite Talent Group Pty Ltd Full time

**Initial contract durat**
**ion: 31/10/2024**

**Extension term: 2 x**
**12 months**

**Location of work**:
**ACT**

The Archer Application Subject Matter Expert (SME) will be required to support the sustainment and enhancement of the Oversight Authority Response System (OARs).

Primary Technologies: Archer, Lightweight Directory Access Protocol (LDAP), and Security Assertion Markup Language (SAML).

The Archer Application SME’s will perform the following duties in a flexible capacity:

- Support & Maintenance Monitor the system to ensure all system services are running including scheduled jobs and data feeds.
- Troubleshoot system issues and perform restorative actions such as restarting services, job feeds and Lightweight Directory Access Protocol (LDAP) connections, and renewing Transport Layer Security (TLS) certificates.
- Complete bulk data upload requests from business teams.
- Manually update the workflow stage of a record to the desired state.
- System Upgrades Identity, plan and undertake system upgrades to ensure system is running on the latest stable version to ensure system security and latest user experience.
- Minor Enhancements Develop reports and dashboards to respond to business needs.

**Mandatory Criteria**:

- Demonstrated experience in implementation and integration of Archer within Federal Government and public use cases.
- Archer Certified Professional Certification with experience as an Archer Administrator.
- Experience configuring Archer advanced workflow for complex business processes including creating data feeds, and data imports.
- Vendor ability to provide resource redundancy and back up in order

**Weighted Criteria**:

- Demonstrated experience in developing dashboards and reports in Archer.
- Experience in developing high quality documentation such as build guides, release notes and how-to guides.



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