Archer Application Subject Matter Expert
1 month ago
**Initial contract durat**
**ion: 31/10/2024**
**Extension term: 2 x**
**12 months**
**Location of work**:
**ACT**
The Archer Application Subject Matter Expert (SME) will be required to support the sustainment and enhancement of the Oversight Authority Response System (OARs).
Primary Technologies: Archer, Lightweight Directory Access Protocol (LDAP), and Security Assertion Markup Language (SAML).
The Archer Application SME’s will perform the following duties in a flexible capacity:
- Support & Maintenance Monitor the system to ensure all system services are running including scheduled jobs and data feeds.
- Troubleshoot system issues and perform restorative actions such as restarting services, job feeds and Lightweight Directory Access Protocol (LDAP) connections, and renewing Transport Layer Security (TLS) certificates.
- Complete bulk data upload requests from business teams.
- Manually update the workflow stage of a record to the desired state.
- System Upgrades Identity, plan and undertake system upgrades to ensure system is running on the latest stable version to ensure system security and latest user experience.
- Minor Enhancements Develop reports and dashboards to respond to business needs.
**Mandatory Criteria**:
- Demonstrated experience in implementation and integration of Archer within Federal Government and public use cases.
- Archer Certified Professional Certification with experience as an Archer Administrator.
- Experience configuring Archer advanced workflow for complex business processes including creating data feeds, and data imports.
- Vendor ability to provide resource redundancy and back up in order
**Weighted Criteria**:
- Demonstrated experience in developing dashboards and reports in Archer.
- Experience in developing high quality documentation such as build guides, release notes and how-to guides.
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