Customer Service Team Member

1 week ago

Melbourne, Australia Canon Full time

**Melbourne** location**:

- **Casual positions **available**:

- **Great Working and Team** Environment**

**About Us**

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success

Working in a fast-paced team environment on a client site, the role of Customer Service Team Member focuses mainly on the efficient management of both physical and electronic records, including record sentencing, in accordance with set service standards and contractual requirements.

**Main **Duties**:

- Mailroom
- Reception duties
- File creations and retrievals
- Data Entry/Admin
- Ad hoc administration / duties as required
- Some moderate to heavy lifting

***Key **Requirements**:

- Mailroom experience is an advantage, however training will be provided
- Accurate data entry skills and attention to detail
- Exceptional presentation and communication skills
- Ability to work well within or lead a team
- Excellent administrative, time management and organisational skills
- Desire to deliver and exceed client expectations

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

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