Credit Management Officer

5 months ago

Newstead, Australia Bank of Queensland Full time

**About the Role**
As one of our Credit Management Officers you will be responsible for the administration of BOQ's troubled and impaired exposures to effectively reduce bad debt and look to implement solutions with a customer centric approach to remediate delinquent accounts. With a clear understanding and adherence to compliance requirements, you will ensure all legislative requirements and BOQ policies are met at all times.

You will be responsible for:

- Implementing the most appropriate course of action for resolution of delinquent or irregular accounts within the guidelines set
- Drive for better performance
- Ensure targets, SLA's and KPI's are met.
- Identifying and minimising potential losses via effective action
- Making sound decisions and recommendations based on an appropriate assessment of the customer's ability to pay and willingness to cooperate.
- Maintaining accurate and up to date records of all action taken including, phone calls and correspondence issued, within the BOQ systems
- Ensuring all accounts requiring legal recovery action are monitored within a timely manner
- Risk identification and management

**About you**
- Understanding of National Debt Collection Guidelines preferred
- Knowledge of debt and securities enforcement practices and processes preferred
- Previous experience in a banking or customer service environment is desirable
- Previous experience in a collections and/or debt enforcement environment is desirable

**About Us**
Bank of Queensland Group is a truly unique group of challenger brands providing a genuine alternative to Australian financial services customers and employees - with a multi-brand proposition.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- 5 employee diversity network groups focusing on: First Nations Reconciliation Council, Proudly ME (LGBTQIA+), Multicultural, Gender and Early Career
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02914

  • Senior Manager, Credit Risk Assurance

    2 days ago

    Newstead, Australia Bank of Queensland Full time

    About the Role Join our dynamic team as a Senior Manager, Credit Risk Assurance! In this pivotal role, you’ll lead our Line 2 credit risk assurance function, including credit hindsight and credit risk review. You’ll work closely with senior management and various stakeholders to provide critical insights and recommendations on credit risk...

  • Commercial Credit Specialist

    4 weeks ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    Commercial Credit SpecialistAbout the RoleWe are seeking an experienced Commercial Credit Specialist to join our team at Bank of Queensland. As a Commercial Credit Specialist, you will play a crucial role in managing credit risk on commercial transactions for new business applications. Your primary responsibility will be to complete Matrix/Low Doc...

  • Credit Risk Systems Developer

    2 weeks ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    At Bank of Queensland, we seek a highly skilled Credit Risk Systems Developer to join our team. As a key member of our Credit Risk Systems department, you will play a vital role in developing and maintaining the bank's credit decision system.About the RoleThe successful candidate will have a minimum of 1 year experience in Java/J2EE development, with a solid...

  • Credit Risk Systems Developer

    1 month ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleWe are seeking a highly skilled Credit Risk Systems Developer to join our team in a max-term capacity of 6-months. The successful candidate will be responsible for developing Credit Risk Strategies within the bank's credit decision system (Dp3) and building Risk Ratings Models.The ideal candidate will have experience in Java/J2EE development...

  • Credit Risk Systems Developer

    1 month ago

    Newstead, Australia Bank of Queensland Full time

    About the Role Join us as a Credit Risk Systems Developer in a max-term capacity of 6-months. The role involves developing Credit Risk Strategies within the bank’s credit decision system (Dp3) and building Risk Ratings Models. You will work closely with the Credit Risk Systems Manager to translate business requirements into technical specifications...

  • Credit Risk Systems Developer

    4 weeks ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleWe are seeking a skilled Credit Risk Systems Developer to join our team in a max-term capacity of 6-months. The role involves developing Credit Risk Strategies within the bank's credit decision system (Dp3) and building Risk Ratings Models. You will work closely with the Credit Risk Systems Manager to translate business requirements into...

  • Credit Risk Systems Developer

    2 weeks ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleWe are seeking a highly skilled Java Developer to join our team as a Credit Risk Systems Developer. In this role, you will be responsible for developing Credit Risk Strategies within the bank's credit decision system (Dp3) and building Risk Ratings Models using Java and Python.You will work closely with the Credit Risk Systems Manager to...

  • Strategic Credit Risk Assurance Director

    3 days ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleAs a key member of our leadership team, you will be responsible for leading our Line 2 credit risk assurance function. This critical role involves overseeing credit hindsight and credit risk review to ensure the highest level of quality and integrity.You will work closely with senior management and various stakeholders to provide critical...

  • Credit Risk Systems Developer

    3 weeks ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleAt Bank of Queensland, we seek an experienced Java Developer to join our team in a max-term capacity. The selected candidate will be responsible for developing Credit Risk Strategies within our credit decision system (Dp3) and building Risk Ratings Models using Java and Python.About YouWe are looking for a motivated individual with a minimum of...

  • Risk Analytics Developer

    1 week ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the OpportunityWe are seeking an experienced Risk Analytics Developer to join our team in a challenging role that involves developing and implementing credit risk strategies within our bank's credit decision system.As a key member of our Credit Risk Systems team, you will work closely with the Credit Risk Systems Manager to translate business...

  • Senior Credit Risk Systems Engineer

    3 days ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the OpportunityWe are seeking a highly skilled Senior Credit Risk Systems Engineer to join our team in a maximum-term capacity.As a key member of our credit risk systems development team, you will be responsible for designing and implementing credit risk strategies within our bank's credit decision system (Dp3) and developing risk ratings models using...

  • Credit Risk Systems Developer

    3 weeks ago

    Newstead, Australia Bank of Queensland Full time

    About the Role Join us as a Credit Risk Systems Developer (Java Developer) in a max-term capacity The role involves developing Credit Risk Strategies within the bank’s credit decision system (Dp3) and building Risk Ratings Models using Java and Python. You will work closely with the Credit Risk Systems Manager to translate business requirements into...

  • Ao6 Receipting Officer

    6 months ago

    Newstead, Australia Davidson Group Services Full time

    **About the Company** Davidson has partnered with a leading retailer within the Energy sector. This company is part of Energy Queensland and was established in 2016 to build on our proud history of powering Queensland and create a community-focused energy business ready for the future. They are currently in the process of implementing a new system and...

  • Accounts Payable Officer Position

    2 weeks ago

    Newstead, Queensland, Australia Davidson Full time

    About the RoleDavidson is seeking a skilled Accounts Payable Officer to join its team. As the Accounts Payable Officer, you will be responsible for maintaining accurate records of invoices, bills, and financial obligations, ensuring timely and complete payments.Key Responsibilities:Process invoices and maintain accurate recordsManage the prepayment schedule...

  • Asset Finance Manager

    3 weeks ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleThis is a key role within the BOQ Finance business, responsible for leading a team of Lending Analysts and Officers specialising in Insurance Premium Funding and Asset Finance.The Manager BOQ Finance Connect will be responsible for managing the delivery of the business's operational objectives, ensuring the team adheres to credit policy and...

  • Data Validation Expert

    2 weeks ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleWe're seeking a seasoned Data Validation Expert to join our team at Bank of Queensland. As a key member of our risk management team, you'll play a vital role in ensuring the accuracy and integrity of our credit risk models.Your primary responsibility will be to support the Senior Manager in validating our models, identifying potential risks,...

  • Asset Finance Operations Manager

    1 week ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleThis is a key position within our BOQ Finance business, playing a critical role in achieving operational success.The Asset Finance Operations Manager will lead a team of lending analysts and officers specializing in insurance premium funding and asset finance. The successful candidate will have a solid understanding of asset finance processes...

  • Senior Manager, Asset Finance Operations

    4 weeks ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleThis role plays a critical part in the operational success of BOQ Finance, sitting within the BOQ Finance business. The Manager BOQ Finance Connect leads a team of Lending Analysts and Officers specialising in Insurance Premium Funding and Asset Finance. Reports to this role are responsible for line 1 activities for BOQF and hold a line 1...

  • Leadership Manager

    1 day ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    Job DescriptionWe are seeking a highly skilled and experienced Leadership Manager to join our Asset Finance team at Bank of Queensland.About the RoleThis is an exciting opportunity for a seasoned finance professional to lead a team of Lending Analysts and Officers in Insurance Premium Funding and Asset Finance.You will be responsible for managing a...

  • Senior Asset Finance Manager

    3 days ago

    Newstead, Queensland, Australia Bank of Queensland Full time

    About the RoleThis position plays a critical role in the operational success of our BOQ Finance business. You will lead a team of Lending Analysts and Officers specialising in Insurance Premium Funding and Asset Finance, driving efficiency and excellence in all aspects of their work.The successful candidate will have a solid understanding of Asset Finance...