Unit Administration Assistant

About Cabrini

Cabrini is a Catholic charitable organisation inspired by the spirit and vision of Saint Frances Xavier Cabrini and the Missionary Sisters of the Sacred Heart of Jesus. This order was founded by Saint Frances Xavier Cabrini who was canonised in 1946 and later proclaimed Universal Patron Saint of Immigrants. We are a community of care, reaching out with compassion, integrity, courage and respect to all we serve. With more than 4300 staff, 1000 accredited medical practitioners and several locations, we offer a range of employment opportunities to start, continue or advance your career.

Unit Administration Assistant - Rehabilitation

Permanent full-time position

Cabrini Malvern

About the department

1 North Rehab is a supportive and fun Rehabilitation ward. Our team works cohesively to ensure quality care is provided to all patients. We manage various types of rehabilitation needs such as Neuro, Ortho, Complex Reconditioning and Oncology. 1 North supports our surgical and medical patients through continuation of care from our specialist nursing and multidisciplinary team.

About the role

We are seeking highly motivated and enthusiastic Unit Administration Assistant to join our multidisciplinary team.

This is a career growth role where the Unit Administration Assistant will solely coordinate the front desk to provide efficient and effective administration support to the Rehab team, patients, and internal & external stakeholders such as Rehab doctors, and Rehab Assessment team, etc.

The Unit Administration Assistant will work full-time on site in 1 North Rehab ward at Cabrini Malvern from Monday to Friday between 8am to 4pm.

Key responsibilities:
- Provide & maintain a high level of front facing customer services and professional standards when liaising with patients and external stakeholders.- Warmly welcome and greet all the patients & families, whilst keeping high standards in confidentiality & respect with sensitive information.- Create patient records with the patient administration system (PAS), and complete all necessary information accurately and in line with current procedures, including but not limited to Health Fund Eligibility checks.- Answering telephone, respond to telephone and other enquiries.- Attending to patient requests, referring to the appropriate person if unable to assist.- Support the Rehab assessment team - compiling and sending referrals.- Ring doctors for follow up appointments for patients.About you

You will have- Excellent communication skills including a polite telephone manner and attention to detail with well-written communications.- Proficient computer skills - Office 365 suite, PAS (patient medical admin software) and ability to learn new software efficiently.- Flexibility to be adaptable where required and positive attitude.- Have initiative, self-motivation and ability to seek assistance where required.- Well-developed organisational skills and the ability to multitask.- Ability to work efficiently, autonomously and respectfully within the team.

You will also need to be an Australian citizen, permanent resident or hold a valid visa with working rights, and have a current Working with Children Check.

To view the full position description click

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Enquiries to: Rehab Nurse Unit Manager Vikki Clark on 9508 8486.

Closing date: 27 January 2023

Cabrini offers
- Salary Packaging
- Professional development opportunities
- Employee Assistance Program (EAP)
- Close to public transportation

Cabrini is an equal opportunity employer

Cabrini is committed to providing a safe environment for children

Compassion - Integrity - Courage - Respect

MANDATORY FOR ALL NEW STAFF TO CABRINI

Vaccination requirements

Cabrini is a healthcare provider that is captured by the COVID-19 and seasonal influenza vaccination requirements released by the Victorian government. It is a condition of employment that all staff receive the required vaccines, unless they have a relevant medical exemption. Vaccination evidence or evidence of a medical contraindication must be provided prior to commencement.

Police Check

As per Cabrini policy, a mandatory copy of a current (under 12 months) police record check must be provided prior to the commencement date.