Experienced Café Manager

12 hours ago

Altona North, Australia The Wolf cafe & eatery Full time

**Job Title**: Experienced Café Manager

**Location**: Altona North

**Job Type**: Full-Time - Must be Available 6 days
**Salary**: Competitive + Benefits

**Company Overview**:
At The Wolf Cafe & Eatery we believe in creating an inviting and exceptional café experience for our customers, where every cup of coffee and every dish is crafted with care. Our mission is to provide a welcoming atmosphere, serve high-quality products, and build a community around great coffee and food. We are looking for a **Café Manager** with a passion for hospitality and a track record of success in managing a dynamic, customer-focused café.

**Position Overview**:
**Key Responsibilities**:

- **Operational Management**: Oversee the daily operations of the café, ensuring efficient service, cleanliness, and adherence to safety and health standards.
- **Team Leadership**: Hire, train, and motivate a team of baristas, servers, and kitchen staff to deliver exceptional service and high-quality products. Foster a positive and productive team environment.
- **Customer Service Excellence**: Create a warm and welcoming environment for customers, addressing concerns and resolving issues to ensure a top-tier customer experience.
- **Inventory & Ordering**: Manage inventory levels and ensure timely ordering of supplies to meet café demand. Maintain control over stock and minimize waste.
- **Financial Management**: Monitor sales, manage budgets, and control costs to meet financial goals. Implement strategies to increase profitability while maintaining high-quality standards.
- **Menu Development**: Collaborate with the kitchen and barista teams to develop and update the menu, keeping it aligned with customer preferences and current trends.
- **Marketing & Promotion**: Develop and implement strategies to promote the café, including local events, social media campaigns, and partnerships to attract new customers.
- **Health & Safety Compliance**: Ensure that the café complies with all food safety regulations and health codes. Maintain a clean and safe environment for both staff and customers.

**Qualifications**:

- **Experience**: Minimum of 2 years of experience in café or restaurant management, with a proven track record of successfully managing a team and running day-to-day operations.
- **Leadership**: Strong leadership skills with the ability to motivate and guide a team, set expectations, and build a positive work culture.
- **Customer-Focused**: A passion for providing excellent customer service, with the ability to resolve customer complaints effectively and professionally.
- **Financial Acumen**: Strong understanding of budgeting, cost control, and financial management in a café or restaurant setting.
- **Team Development**: Experience in recruiting, training, and developing staff to their full potential.
- **Organizational Skills**: Highly organized with the ability to multitask and prioritize in a fast-paced environment.
- **Coffee & Culinary Knowledge**: A deep understanding of coffee, espresso beverages, and café menu items. Barista experience or culinary background is a plus.
- **Tech Savvy**: Familiarity with POS systems, inventory management tools, and scheduling software.

**Preferred Qualifications**:

- A formal degree or certification in hospitality, business management, or a related field is a plus.
- Experience with social media marketing or café promotions.
- Knowledge of local food trends and customer preferences.

**Why Join Us?**
- **Competitive Salary**: Attractive salary based on experience.
- **Benefits Package**: Health, dental, and vision coverage.
- **Career Growth**: Opportunities for advancement as we expand.
- **Positive Work Environment**: Work with a friendly and dedicated team in a supportive environment.
- **Café Perks**: Enjoy delicious coffee, food, and other perks as part of the job

**How to Apply**:
**Job Types**: Full-time, Part-time, Casual

Pay: $56,372.26 - $70,433.19 per year

Work Authorisation:

- Australia (preferred)

Work Location: In person

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