Hotel Front Desk Night Auditor
4 weeks ago
PRIMARY DETAIL
Seeking for a hands-on Front Desk Night Auditor responsible for the delivery of all front desk tasks and first point of contact for all guests on site particularly from 11pm to 7am.
THE ROLE
We currently have an exciting opportunity for a Full Time Hotel Front Desk Night Auditor to join our Hotel and Conferencing team. This will be a great opportunity to work within a strong team to develop your career in the hospitality industry.
We are looking for an individual who is a hands-on Front Desk Night Auditor to join our team. The front desk night auditor reports directly to the front office manager and is a key member of the hotel team. You would be responsible for the overnight operations of the hotel from 11.00pm -7.00am. This includes verifying the accuracy of guest accounts, reconciling and balancing charges, also assist with check-ins and check-outs, and any other service that a guest may require.
Duties include:
- Perform hotel guest check in and check out
- Settling accounts for early departures
- Addressing customer queries and customer issues completing necessary reconciliation and reports
- Conduct walkthroughs of the building ensuring it’s secure and report any maintenance issues
- Collaborate with relevant stakeholder to deliver on outcomes
- This position requires a Criminal History Check and First Aid Certificate_
ABOUT US
MGSM Hotel and Conference Centre, an award-winning venue situated on the picturesque grounds of Macquarie University at North Ryde.
The hotel & conference centre facilities include hotel accommodation, A la carte restaurant, café and multipurpose meeting and event space.
Benefits of Working for MGSM hotel & conference centre
- Complementary Macquarie University Sport & Aquatic Centre gym access
- Staff discounts at Campus Life operated hospitality and retail outlets
- Ongoing development and mentoring opportunities
- Generous leave entitlements including paid parental leave
- Access to our staff wellbeing program and staff support services
- Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
- Access to discounted corporate health insurance and complimentary employee flu shot program
ABOUT YOU
- Skill and experience in a customer facing role
- Experience with customer billing and processing invoices
- Excellent attention to detail
- Availability to work independently
- Strong time management
Good knowledge of hotel management systems (eg Opera) (desirable).
How to Apply
To be considered for this position, please submit your CV and short cover letter outlining your suitability for the role. All applicants must have the right to work in Australia.
Please contact Saad Khan on
if you have any specific questions regarding this position.
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Applications Close:
14/05/2024 11:59 PM
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