Itsm Configuration Analyst

4 months ago

Melbourne, Australia Bupa Full time

Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing and medical visa services.

**Help transform the health of millions of people**

**To be successful in this role you’ll need**:

- 3 plus years proven Configuration Management skills and experience working in a ServiceNow environment.
- Demonstrated success in defining, implementing and evolving ITIL methodologies and processes, with particular emphasis to Configuration Management.
- Experience driving process adoption and continuous improvement.
- Strong written and verbal communication skills and demonstrated ability to manage internal and external stakeholders.
- Desirable:

- ITIL V4 certified.
- ServiceNow Admin.
- Service mapping experience.
- Demonstrated technical knowledge across a broad range of technologies preferred.

**What’s in it for you?**

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect, and consider everyone, knowing your difference will make the difference.
- Discount on our health insurance, travel, car, home, contents, and pet insurance products as well as Bupa services such as Dental and Optical
- A ‘People First’ wellness program - SMILE. Provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides, and product discounts. You will feel happier & healthier for working at Bupa

  • Itsm Analyst Configuration Manager

    4 months ago

    Melbourne, Australia Australian Bureau of Meteorology Full time

    Executive Level 1, Executive Level 1 - $103,085 - $116,115 + 15.4% super - All locations considered; Melbourne preferred Within the Data and Digital Group, the Service Delivery & Performance Team is responsible for leading the Service Management Capability and maturing of the ITIL based processes that support Enterprise Service Management across the...

  • ServiceNow ITSM Administrator

    2 weeks ago

    Melbourne, Victoria, Australia Zone IT Solutions Full time

    About the Role:We are seeking a highly skilled ServiceNow System Administrator to join our team at Zone IT Solutions. As a ServiceNow ITSM Administrator, you will play a critical role in the success of our clients' IT service management projects.Key Responsibilities:Configure and develop ServiceNow ITSM modules to meet client requirementsDesign and implement...

  • Service Now ITSM Administrator

    2 weeks ago

    Melbourne, Victoria, Australia Zone IT Solutions Full time

    About the Role:We are seeking a highly skilled Service Now System Administrator to join our team at Zone IT Solutions. As a Service Now System Administrator, you will play a critical role in the implementation and management of our Service Now platform.Key Responsibilities:Configure and develop Service Now ITSM modules to meet business requirementsDesign and...

  • Itsm Configuration Coordinator

    4 weeks ago

    Melbourne City Centre, Australia HAYS Full time

    Permanent opportunity to work for the federal government - Applicant must be an Australian citizen as they will be required to obtain a clearance* Work location: Melbourne / Canberra / Brisbane | Based on your preference **Your new company** A prominent federal government organisation. **Your new role** As the Knowledge & Configuration Process...

  • Business Systems Analyst

    4 days ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Business Analyst OpportunityMilestone IT (Milestone Information Technology) is seeking a skilled Business Analyst to join their team.Key ResponsibilitiesDevelop a deep understanding of business requirements and translate them into optimal solutions on the ServiceNow platform.Configure the ServiceNow platform to improve and automate business processes,...

  • Business Systems Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

    Business Systems Analyst (ServiceNow Expert)Milestone IT is seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in continuously improving our ServiceNow platform, supporting the IT team in their implementation and improvement of the ServiceNow solution.The ideal candidate will have...

  • ServiceNow System Administrator

    2 weeks ago

    Melbourne, Victoria, Australia Zone IT Solutions Full time

    We are seeking a highly skilled ServiceNow System Administrator to join our team at Zone IT Solutions.**Key Responsibilities:**Configure and develop ServiceNow ITSM modules to meet business requirements.Manage and maintain the Configuration Management Database (CMDB) to ensure accurate and up-to-date information.Design and implement reports and dashboards to...

  • Business Solutions Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Milestone IT Full time

    About the Role:Milestone IT is seeking a highly skilled Business Solutions Analyst to join our team. As a Business Solutions Analyst, you will play a critical role in continuously improving our Service Now platform, supporting our IT team in their implementation and improvement of the Service Now solution.Key Responsibilities:Develop a thorough understanding...

  • IT Service Management

    4 months ago

    Melbourne, Australia Halcyon Knights - LogicMelon Full time

    Fed Gov - aviation sector - Melbourne Airport + WFH (hybrid) - Australian Citizens eligible for a Security Clearance **ITSM Reporting Specialist** - Fed Gov - aviation sector - Melbourne Airport + WFH (hybrid) - Australian Citizens eligible for a Security Clearance **The Opportunity**: As the ITSM Reporting Specialist, you will review and analyse current...

  • Business Analyst

    2 months ago

    Melbourne, Australia Milestone IT Full time

    Our client, a world leader in their space is looking for a ServiceNow Business Analyst to join their team. The ServiceNow Business Analyst is responsible for continuously improving the ServiceNow platform, supporting the IT team in their implementation and improvement of the Servicenow solution The candidate will focus on understanding business processes and...

  • Itom-servicenow Resources

    4 months ago

    Melbourne, Australia PanAsia HR Resourcing Full time

    **JD specifies atleast 4-5 years of experience and the senior ITOM-ServiceNow resources** Significant requirement is a strong understanding of ITOM modules, as most of the work will be related to discovery and event management. Would like to understand key accomplishments and development they have implemented. Experience with something well after Jakarta...

  • EOC Duty Analyst

    4 days ago

    Melbourne, Victoria, Australia Food And Wine Full time

    EOC Duty Analyst Job DescriptionAt Food And Wine, we are seeking a highly skilled EOC Duty Analyst to join our team. As an EOC Duty Analyst, you will play a critical role in ensuring the smooth operation of our IT services.Key Responsibilities:Conduct real-time monitoring of our IT services, including systems, applications, services, networks, alerts, and...

  • Modern Workplace Analyst

    2 weeks ago

    Melbourne, Australia LAB3 Full time

    Looking for a Modern Workplace/Service Desk Analyst with excellent customer service skills to provide support to our customers. You will provide technical assistance and trouble shoot issues in person, over the phone and electronically. **Responsibilities**: - Act as a customer advocate. Respond promptly to requests for technical assistance in person, via...

  • IT Service Desk Analyst

    4 months ago

    North Melbourne, Australia Etainsolutions Full time

    Location: ** North Melbourne** Open To: **Australian Citizens** We are seeking service desk support Staff: In this team, You will be a vital player whose capability and drive. will see your career progress. We are looking for a real team player with a passion for IT Must have a proven understanding of: - ITIL and IT Service Desk & Onsite best...

  • Senior ServiceNow Engineer

    2 weeks ago

    West Melbourne, Victoria, Australia Lifeblood Full time

    About the RoleThe Senior ServiceNow Engineer position at Lifeblood is a critical role that requires a high level of expertise in configuring, supporting, and maintaining ServiceNow instances. As a key member of our team, you will work closely with Service Managers, Service Owners, Program/Project Managers, IT Operations, Customer, Manufacturing, Data...

  • Business Analyst

    4 weeks ago

    Melbourne, Australia Milestone IT Full time

    Lead ServiceNow ConsultantWe are currently seeking an experienced Lead ServiceNow Consultant, to work closely with our client to understand their needs and challenges relating to a ServiceNow implementation. You will be responsible for gathering requirements, designing and implementing end to end ServiceNow solutions and must be comfortable with face to face...

  • ServiceNow Implementation Lead

    7 days ago

    Melbourne, Victoria, Australia Milestone IT Full time

    Lead ServiceNow ConsultantWe are seeking an experienced Lead ServiceNow Consultant to work closely with our client in Melbourne CBD, leading a team of developers and providing technical leadership in designing and implementing end-to-end ServiceNow solutions.This is a 12-month daily rate contract, requiring a strong understanding of ITSM and CMDB, as well as...

  • ServiceNow Implementation Specialist

    5 days ago

    Melbourne, Victoria, Australia Milestone IT Full time

    Lead ServiceNow ConsultantWe are seeking an experienced Lead ServiceNow Consultant to work closely with our client in Melbourne CBD, leading a team of developers and providing technical leadership in designing and implementing end-to-end ServiceNow solutions.This is a 12-month daily rate contract, requiring a strong understanding of ITSM and CMDB, as well as...

  • Service Desk Analyst

    4 months ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 50394 **About Us** Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people...

  • Security Analyst

    4 months ago

    Melbourne, Australia M&T Resources Full time

    **Melbourne** **Government / Local Government** Federal Government - Hybrid working environment - 3 days in CBD. - Gain valuable federal government experience. - Attractive contract rates. Our client is currently seeking a skilled Security Analyst to join the team and contribute to an upcoming project. As a Security Analyst, you will play a vital role in...