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Customer Service Representative

4 months ago

Sydney, Australia The Jana E Pinker Memorial Foundation Full time

**Customer Service Representative Job Summary**

**Customer Service Representative Duties and Responsibilities**
- Listen, document, and help resolve conflicts with customers
- Answer questions or handle complaints from customers
- Provide information to customers about order status and product queries
- Process customer orders/changes/returns according to established department policies and procedures
- Work closely with the credit department to resolve disputed credit items

**Job Type**: Part-time
Part-time hours: 20 per week

Pay: $14.25 - $28.41 per hour

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Data entry: 1 year (preferred)