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Client Services Consultant

3 months ago

North Ryde, Australia Broadcom Full time

Please Note:
**Job Description**:
Working within the Symantec Enterprise Division (SED) of Broadcom, this role is for a highly skilled and self-motivated pre-sales engineer that wants to work with the world’s best security technologies. If you enjoy solving puzzles or building solutions to challenges faced by the world’s largest companies this role will reward you.

We are seeking a new member to our specialist family of security pre-sales staff. Working out of Australia, you would be supporting strategic customers and helping share your years of cyber security skills with them.

Talented people are always encouraged to apply, especially those with experience managing large enterprise accounts technical solutions for business problems.

Key Responsibilities
- Customer demonstrations and presentations
- Coordinating and managing evaluations, proof of concepts, or proof of value exercises, across the Symantec Enterprise Division (SED) product portfolio
- Demonstrate product and solution value through detailed technical walkthroughs
- Design solutions utilising the SED portfolio, and showing value with 3rd party products and portfolios
- Be/Become an expert on SED solutions as well as the market space we focus on
- Review, discuss and workshop best practices, partnerships and industry trends
- Actively research and discuss competitive information in the marketplace with the sales team and prospects
- Partnering with our Product Management, Product Marketing & Development on influencing the direction of our solutions
- Ensuring total customer satisfaction with strategic customers
- Participating in conferences, shows, exhibitions or special customer events when appropriate and requested
- Contribute to and refine Technical RFP/RFI responses

Qualifications/Requirements
- Understand and appreciate the value of Security solutions to an organization
- Experience and exposure to Network, Endpoint, Information, Identity, and cloud Security, and all underlying technical theory.
- Have exposure to, or experience in, endpoint security solutions, endpoint detection technologies, endpoint protection technologies, cloud security technologies.
- Have a bachelor’s degree in IT/Computer Science or closely related field, or equivalent experience
- Possess working knowledge of common operating systems (Unix, Linux, Windows, etc.)
- Possess experience and understanding of all common cloud infrastructure platforms (AWS, Azure, GCP, etc)
- Understand common shell scripting languages, including PowerShell, Python, PHP, etc
- Understand the concepts around API integrations including differences in REST vs SOAP vs Socket
- Have good communication skills; including the ability to clearly articulate and differentiate our Security offerings
- Great Presentation skills
- Strong general security industry knowledge and awareness
- Must be willing to travel and sometimes on very short notice
- University Degree
- 10+ Years industry experience
- 5+ Years pre-sales experience

Understand IT areas such as, but not limited to:

- Operational Security
- Security Operations
- Endpoint Security
- Network Security
- Informational Security
- Cloud Security
- Application Security
- Cyber Risk and Risk Assessments
- Threat and Vulnerability Assessments

LI-Remote

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.