National Contract Logistics Customer Onboarding

3 months ago

Melbourne, Australia Kuehne+Nagel Full time

Kuehne + Nagel is looking for a dedicated National Contract Logistics Customer Onboarding Manager to join our growing Contact Logistics Team. This position is based in Melbourne's western suburbs.
** Your Role**: You will be part of our Contract Logistics team, adding your leadership expertise + operational skills to the delivery of customer on-boarding.
** Your Responsibilities**:
Your primary objective will be to manage a team of Project Managers to set-up, execute, manage + coordinate customer + internal implementations on behalf of the Project Sponsor, using our customer on-boarding methodology + Zero Failure processes.

You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.
- To lead the project team ensuring mandatory/needed resources are assigned to the project as well as supporting, coaching + challenging project team members, providing guidance on projects, career + development.
- To ensure that assigned projects are implemented on time, within budget + with the right quality, ensuring that all relevant methodologies + the Zero Failure processes are followed at all times.
- To manage the scope (+ scope changes), project progress, project budget + risks within the assigned projects + between different countries.
- To ensure all project documentation is fully maintained, accurate + up to date.
- To provide internal + external (customer) status reporting on time.

**Your Skills and Experiences**:
We look for potential, not only performance. To be successful, you will be open about your strengths and development needs and be prepared to challenge yourself. We value active listening, diverse thinking and new perspectives. Additionally, you will:

- Demonstrate exceptional leadership abilities.
- Possess in-depth expertise in project management.
- Excel in building and nurturing customer and team relationships.
- Be solutions-oriented with a strong innovative mindset.

**Good Reasons to Join**: We will help you to achieve your goals with continuous professional development and regular career progression discussions. Emphasis is placed on our annual Individual Development Plans, which are supported by both internal and external training opportunities. We seek to make a difference today for the people of tomorrow. Our Net Zero Carbon initiatives aim to achieve carbon neutrality for our sea freight shipments by 2030. If you are looking for a career, not just a job then you are looking in the right place.

**About Kuehne+Nagel***

With over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Rebecca Maher

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