Client and Community Engagement Officer

2 months ago

Deakin, Australia The Hospital Research Foundation Full time

**Permanent, full-time position**:

- ** Family friendly**:

- ** Supportive team environment**:

- ** Salary packaging options available**

THRF Group Parkinson's is seeking a motivated and compassionate individual to join our team as a Client and Community Engagement Officer. This full-time position is based in Deakin, ACT and offers an opportunity to make a significant impact in the lives of people with Parkinson's Disease and other related movement disorders, as well as their family carers.

**About us**

The Hospital Research Foundation (THRF) Group is an impactful and dynamic not-for-profit, supporting health and medical research at hospitals across South Australia. THRF Group Parkinson's is a charity of THRF Group. THRF Group Parkinson’s is a not-for-profit organisation that provides support and information to people living with Parkinson’s and other related neurological and movement disorders, their carers, family, community, and health professionals. The service provides support across the continuum of the care, providing expert information and support services that no private or government agency offers.

We are a family-friendly community organisation and understand the importance of work/life balance.

**About the role**

As the Client and Community Engagement Officer, you will be responsible for maintaining and coordinating Group Programs that provide support to individuals and their families. Working closely with the Wellbeing team, you will ensure an integrated response to the needs of our clients. Additionally, you will oversee the Referral and Intake process, provide operational support, and assist in the reception and general office environment. Your key responsibilities will include:

- Maintaining and coordinating support, education, and recreational groups for individuals with Parkinson's disease and other movement disorders and their family members.
- Handling the referral and intake process, ensuring timely and professional responses to referrals and allocation of clients to appropriate programs.
- Assisting in the implementation of program activities, including support, recreation, and specialised groups.
- Maintaining accurate records and data according to organizational and regulatory requirements.

**About you**
- Highly developed community development skills.
- Excellent written and verbal communication skills.
- An ability to work effectively as part of a team and autonomously.
- An understanding of the needs of individuals with chronic conditions and their families.
- Sound knowledge of group facilitation principles and community services relevant to the client group.
- Demonstrated relevant workplace experience.
- Current employment screenings or a willingness to undergo them.
- Hold a relevant qualification in an area relating to Social Science, Community Support, Disability Services, or Aged Care, or equivalent experience (Desired but not essential).

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