Aps5 Complaints Officer

5 months ago


Melbourne City Centre, Australia HAYS Full time

Exciting Government Opportunity

**Your new company**

Is a Government agency committed to assisting vulnerable communities.

**Your new role**

**BASED IN BROADMEADOWS**
- Managing complaints from the community, including recording, resolving and referring as needed.
- Ensuring deadlines are met.
- Coordinating correspondence.
- Supporting day-to-day operations.
- Producing high quality correspondence.

**What you'll need to succeed**
- Excellent written and verbal communication.
- Experience with complaints or case management.
- Positive attitude and willingness to learn.
- Experience working with vulnerable people.

**What you'll get in return**
- Competitive hourly rate.
- A career in the Public Sector.
- Hybrid work arrangements.
- Collaborative team environment.

**What you need to do now**

2828559



  • Melbourne, Australia Talent International Full time

    australia melbourne contract up to au$55.24 per hour**Opportunity** Great 12 month hourly rate contract opportunities based in Broadmeadows or Geelong, APS5 level paying $55.24 per hour + Super. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and protect our most vulnerable. **Roles** Multiple Complaints Handling...


  • Melbourne, Australia Talent International Full time

    australia melbourne contract up to au$55.24 per hour**The opportunity** Our client is a community focused Regulatory Federal Government Agency. They have an exciting opportunity available for multiple APS5 Complaints Officers to join the Outstanding Matters Team in resolving complaints about the quality and safety of services and supports by NDIS providers...


  • Melbourne, Australia Talent International Full time

    australia melbourne contract up to au$55.24 per hour**The opportunity** Our client is a community focused Regulatory Federal Government Agency. They have an exciting opportunity available for multiple APS5 Senior Complaints Officers to join the Outstanding Matters Team in resolving complaints about the quality and safety of services and supports by NDIS...


  • Melbourne, Australia Talent International Full time

    australia melbourne contract au$43.82 - au$55.24 per hour**Opportunity** Great full time hourly rate contract opportunities for an initial 12 months, paying $43.82 + Super & $55.24 + Super with the option to extend based in either Broadmeadows or Geelong. This is your opportunity to improve Australia’s largest healthcare reform since Medicare and protect...


  • Melbourne City Centre, Australia HAYS Full time

    Leading Disabilty Agency **Your new company** Well-known for their positive mark in the Disability Sector, this larger Federal Government Agency is going through a period of growth aimed at developing procedures and pushing best practice. This opportunity is a visible appointment that will take your career to the next level! We are seeking a professional...


  • Melbourne, Australia Talent International Full time

    australia melbourne contract au$43.82 - au$55.24 per hour**The opportunity** Our client is a community focused Federal Government Agency. They have an exciting opportunity available for multiple APS 4 & 5 Ministerial Complaints Officers to join the Internal Reviews Team in ensuring the resolution of complaints are completed in a timely manner and in...

  • Complaints Officer

    5 months ago


    Melbourne, Australia HOBAN Recruitment Full time

    Our client is a prominent government agency with a strong commitment to improving the lives of individuals with disabilities and fostering an inclusive society. They work tirelessly to provide essential support and services to empower Australians with disabilities and their families. **About the Role**: We are seeking a skilled APS5 Complaints Officer to...

  • Complaints Officer

    6 months ago


    Melbourne City Centre, Australia Charterhouse Full time

    **Work with a leading Melbourne organisation, contribute to the ongoing development of a professional complaint resolution service**: - **You will be responsible for processing and investigating all customer feedback cases in a timely manner, providing exceptional customer experience**: - **Initial 3 month contract | CBD location** You will be working for...


  • Melbourne City Centre, Australia Victorian Inspectorate Full time

    The position requires demonstrated experience in handling complaints in an integrity or oversight context, or experience in a complaints, compliance, alternate dispute resolution or investigations role. A tertiary qualification in a relevant discipline such as criminal justice, law, public sector administration, alternate dispute resolution or investigations...


  • Melbourne City Centre, Australia HAYS Full time

    HAYS Melbourne is recruiting APS6 Financial Advisors and APS5 Financial Officers with Security Clearance **Your new company** Your new organisation is seeking APS6 Financial Advisors and APS5 Financial Officers with baseline security clearance to join the team. **Your new role** - Analyze and interpret financial information such as budgets and management...

  • Aps5 Project Officer

    5 months ago


    Melbourne City Centre, Australia HAYS Full time

    Leading Federal Government Agency **Project Officer** APS5 Project Officer role available in Federal Government. 6 months fixed-term contract, APS 5 level. Australian Citizens only. **Your new company** This Federal Government organisation is responsible for overseeing significant Australian social and political processes, including management of various...

  • Operations Officer

    3 weeks ago


    Brisbane City, Australia HOBAN Recruitment Full time

    Are you passionate about working collaboratively and making a positive impact on the lives of people with disabilities? Join the dynamic team with our client as an APS5 equivalent Operations Officer.APS5 equivalent payrate $55+p/h plus superLocated in Brisbane, QueenslandAbout the TeamThe Operations and Housing Support Branch plays a vital role in supporting...

  • Complaints Officer

    3 months ago


    Melbourne City Centre, Australia Victorian Ombudsman Full time

    Fixed Term 12 months - VPS4, $95,102 - $107,905 per annum - 11.5% superannuation **The Organisation**: The Victorian Ombudsman (VO) is independent of Government and answerable to the Victorian Parliament, in part through the Integrity and Oversight Committee of the Parliament. The VO provides a free, independent, accessible and impartial service to the...


  • Melbourne City Centre, Australia HAYS Full time

    The Australian Federal Government Department has several openings for experienced individuals. **Your new company** A Federal Government Department that helps empower and support Australians all across the country. **Your new role** - Supporting the coordination of complaints received by the NDIA including resolving at point of entry, assessing, recording...


  • Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    Respond to Complaints and feedback from victims of crime - Ongoing position - VPS3: $74,580 - $90,558 + superannuation The Department of Justice and Community Safety are seeking a Complaints and Feedback Officer to join the new Victims of Crime Financial Assistance Scheme. This role maintains records of incoming complaints, recommendations, and resolutions,...

  • Aps5 Case Management

    5 months ago


    Melbourne City Centre, Australia HAYS Full time

    Case Management **APS5 Case Management** - Visible position within the division of Governance and Chief Council - Genuine opportunity to impact and build upon your case management experience - Supportive culture, great working conditions Richmond location, close to public transport **Your new company** Well-known for their positive mark in the Disability...


  • Melbourne, Australia HOBAN Recruitment Full time

    **_About Our Client_** Our client is a leading government agency dedicated to empowering and supporting Australians with disabilities. Committed to a participant-centered approach, our client plays a pivotal role in enhancing the lives of individuals with diverse abilities. **_ About the Role_** As an APS5 Level Internal Review Officer, you will...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    A unique opportunity has arisen to work in the important field of judicial ethics and integrity, in a hybrid work environment where development and well-being is a high priority. The role supports the legal area of the Commission and the Director. The Commission seeks to promote public confidence in the courts and VCAT and define the standards expected of...

  • Complaints Officer

    3 months ago


    Melbourne, Australia Office of the Ombudsman Victoria Full time

    Location: Melbourne | CBD Job type: Full time / 12 months Organisation: Office of the Ombudsman Victoria **Salary**: $95,102 - $107,905 Occupation: Regulatory Governance and Compliance Reference: VG/SF/ER/1818905 The role is responsible for receiving inbound contact from the public via a variety of digital channels, undertaking initial research, making...


  • Melbourne, Australia Talent International Full time

    The Opportunity Our client is a community focused Federal Government Agency. They have an exciting opportunity available for an APS5 Project Support Officer to join the Analytics, Data & Actuarial Division in ensuring high quality data reporting and translating insights into measurable business performance improvements. 12-month initial contract with the...