Spa Receptionist

1 month ago


Byron Bay, Australia Crystalbrook Byron Full time

Work in an elegant, prestigious day spa with a great team spirit
- Enjoy great work benefits, including complimentary yoga
- Sustainably focused team and hotel group

**Crystalbrook Byron **is a 5-star resort nestled in 45-acres of magical subtropical rainforest, just 5 minutes from the hub of energy that is Byron Bay. Our resort is a rainforest retreat and a slice of luxury, all wrapped in an environment that relaxes hearts and reinvigorates minds.

**Eléme Day Spa **embraces nature and offers a range of restorative treatments with a menu flexible allowing our therapists the opportunity to personalise treatment for all our guests and visitors. Our talented team enjoy offering the very best of experience and work collectively to provide tailored package to everyone visiting our Luxury Hotel.

**THE ROLE**:
We are looking for enthusiastic individuals who will lead by example and demonstrate great attention to detail. You will also be naturally comfortable working with people and build connections easily.

**ABOUT YOU**:

- Have a strong knowledge of all products, treatments, and services offered by the Spa
- Ensuring the impeccable cleanliness and presentation of the Spa by providing general housekeeping duties such as laundry, folding of towels, and general cleaning
- Delivering a sublime spa experience from arrival to departure
- Great customer service skills
- Love organisation and administration
- Retailing & sales of spa services and products or similar
- Experience as a receptionist with luxury guest service or resort spa's is a bonus

Short-term working visa’s can be considered assuming you have relevant skills and academic qualifications and are looking to stay in Byron for a minimum of 6 months

**THE BENEFITS**:
You will work with exceptional people in a supportive, diverse and passionate environment and this is a vital position within our team at Crystalbrook Collection. You will enjoy a flexible range of benefits that include:

- A market leading 50% F&B discount across all Venues
- $99 Room rates and a generous friends and family discount
- Lifestyle benefits including extra leave and earth advocacy days
- Green future - we are committed to enhanced sustainability practices
- Dedicated Internal Mobility Programme and reward scheme
- Online learning, career enhancement and development plans
- Personalised employee support network
- Regular service recognition and team events

**Crystalbrook Collection** is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just six years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra, along with ambitions for further expansion both in Australia and Internationally.

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