Assistant Manager, Food and Beverage Outlets I

3 days ago

Gold Coast, Australia AccorHotels Full time

**Working closely with our Director of Food and Beverage, you will be responsible for managing the day to day operations of the Hotel's Outlets: including Blvd Café and Bar, in room dining and the Restaurant for buffet breakfast. Ensuring consistent hospitable service and ultimately a seamless dining experience for all guests as well as**:

- Working closely with the food and beverage leadership team in a supportive and flexible manner, focusing on the overall success of the Hotel and the satisfaction of guests.
- Conducting daily briefings in the outlets to ensure all team members are aware of key information/updates in the Hotel and also give and receive feedback from team members.
- Maintains positive guest and colleague interactions with good working relationships.
- Supervising the outlets food and beverage stock, completing stocktakes, controlling costs, ordering, profit and loss expenses and wages through effective staffing levels
- Working alongside your diverse team and while motivating them to deliver the best guest experience, every time.
- Assisting with rostering, approving timesheets and team management
- Liaising with our guests and Chef/kitchen brigade to ensure the team are aware of specials/promotions and dietary requirements are arranged.
- On-boarding and training new team members
- Assists to maximise the effectiveness of team members by developing each of their skills and abilities through the appropriate training, coaching and/or mentoring.

**What we are looking for**:

- Previous experience working across multiple outlets desirable but not essential
- Proven leadership skills with experience training and supporting a large team
- Strong knowledge of the local dining scene and industry trends, cocktails and coffee.
- Hold a current QLD RSA is essential
- Has a passion on growing and developing a team of passionate restaurant and Hotel people.
- A person with energy, drive, and a positive attitude that will be contagious to your colleagues to uphold service our Novotel brand and quality standards.
- Experience with financial objectives including stock control and rostering
- A good attention to details and sound Microsoft office skills for administration duties
- The ability to work a flexible roster, including mornings or nights, weekends and public holidays.
- Must have the appropriate legal requirements to work in Australia.

**Why work for Accor?**

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals plus uniforms and meals provided and you can take advantage of exclusive rates across Australia - from 30% off, starting from your first day

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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