Night Receptionist

5 days ago

Melbourne, Australia SOFITEL Full time

Company Description

Sofitel Melbourne On Collins is one of Melbourne’s premier luxury hotels. Located in the Paris end of Collins Street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation - trams and trains are just outside the door. The hotel is known for its beautiful rooms, extensive Conference area, its superb Atrium Bar and its delectable No35 restaurant.

**Job Description**:
Sofitel Melbourne On Collins is looking for a professional Night Receptionist to join the Front Office team. As a Receptionist, are responsible for providing professional and personalised service to all hotel guests, visitors, and ambassadors, while ensuring maximum guest satisfaction. You are able to demonstrate an excellent attention to detail, effective communication skills, proven experience within a quality establishment, and above all else, you pride yourself on ability to exceed both the guest expectations and hotel standards. As a Night Receptionist you will be responsible for the smooth and efficient running of the Hotel’s operations during late evenings and overnight.

**WHAT YOU WILL BE DOING**:

- Maintaining a thorough knowledge of all hotel facilities and promotions
- Completing check in and check out procedures efficiently and courteously as per hotel standards
- Monitoring group arrivals and communicating with the housekeeping and driveway teams
- Updating guest profiles and maintaining guest accounts accurately
- Providing personalised service to all guests and visitors
- Assisting guests with service requests and queries in a timely manner
- Liaising with Housekeeping to ensure that all rooms are ready at the required times
- Achieve Loyalty Recruitment and Satisfaction KPI’s
- Cashiering and balancing of tills, maintaining cash security
- Implementing the hotel standard of service requirements
- Communicating with a diverse range of people in a professional manner

**Qualifications**:
To be successful in the role, you possess:

- A minimum 6 months experience in a luxury hotel environment
- Be highly organised and able to effectively manage priorities
- Project a professional image at all times through personal presentation/interpersonal skills
- Demonstrate excellent communication skills and versatility in responding to guest requests and situations
- Remain calm and effective in high volume work situations
- Opera PMS experience is beneficial
- Flexibility to work evening shifts 11pm - 7am, including weekdays, weekends and public holidays

Additional Information

Your benefits when working with us include:

- Opportunity to work at an iconic Melbourne luxury hotel in a convenient CBD location
- Local and international career opportunities with Sofitel
- Exposure and experience in a fast paced environment
- Access to Accor ALLHeartists staff discounts, including accommodation, dining and hire car discounts
- Uniform and complimentary dry cleaning provided

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Night Receptionist

    1 week ago

    Melbourne, Victoria, Australia SOFITEL Full time

    Company DescriptionSofitel Melbourne On Collins is one of Melbourne's premier luxury hotels. Located in the Paris end of Collins Street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation - trams and trains are just...

  • Night Receptionist

    2 months ago

    Melbourne, Australia Europa Melbourne Full time

    Duties include front Desk, Laundry & Cleaning including mopping of bathrooms 2 days per week including Saturday night 11.30pm to 7.30am shift. Experience not necessary but would be a bonus. Would suit tertiary students. Part-time hours: 16hrs per week **Job Type**: Part-time **Salary**: $46,124.92 - $56,991.33 per year Schedule: - 8 hour shift - Night...

  • Medical Receptionist

    3 days ago

    Melbourne, Australia Cornerstone Medical Recruitment Full time

    General Practice setting - Working Monday-Friday - Great opportunity to expand your skillset further! **THE CLIENT**: The opportunity for an experienced Medical Receptionist to join this unique General Practice is available in **Carlton** is now available and one not to be missed. Looking for a different kind of reception role? Maybe you are wanting more...

  • Medical Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Cornerstone Medical Recruitment Full time

    General Practice setting Working Monday-Friday Great opportunity to expand your skillset furtherTHE CLIENT:The opportunity for an experienced Medical Receptionist to join this unique General Practice is available inCarlton is now available and one not to be missed.Looking for a different kind of reception role? Maybe you are wanting more of an opportunity to...

  • Receptionist

    1 month ago

    Melbourne, Australia people2people Full time

    Up to $75k package (inclusive of superannuation) - Stunning Melbourne CBD offices **THE FIRM** We are recruiting on behalf of a leading independent Australian law firm that has close to 1000 staff across the country. They are an award-winning practice that has a first-class reputation in being innovative, inclusive, and an employer of choice within the...

  • Receptionist

    4 weeks ago

    Melbourne, Australia people2people Full time

    Up to $75k package (inclusive of superannuation) - Stunning Melbourne CBD offices **THE FIRM** We are recruiting on behalf of a leading independent Australian law firm that has close to 1000 staff across the country. They are an award-winning practice that has a first-class reputation in being innovative, inclusive, and an employer of choice within the...

  • Night Duty Hotel Manager

    2 weeks ago

    Melbourne, Australia View Melbourne Full time

    Are you an experienced Night Duty Hotel Manager looking for your next career move? We require a professional who is customer-focused and will oversee our hotel operations. You will be accountable for collecting monies, budgeting, planning and coordinating all hotel services, such as front-of - house, food and beverage operations and housekeeping as well as...

  • Receptionist/hosting/bar Work

    3 weeks ago

    South Melbourne, Australia Gotham City Full time

    **Receptionist/Hosting/Bar Work** available at an amazing venue. Located in South Melbourne - evening and night work available. Exciting and rewarding position with excellent pay opportunity. Great opportunity for motivated person with the ability to grow within our company. **Job Types**: Full-time, Permanent **Salary**: From $25.00 per...

  • Receptionist

    1 week ago

    Melbourne, Victoria, Australia Engage Personnel Full time

    Amazing opportunity to kick start career in public practice Loads of training and support as you step up into professional services Work close to homeLooking to kick start your career in public practice accounting? The time is NOW An exciting and lively accounting firm are looking for a full-time Receptionist to join their friendly team- Amazing opportunity...

  • Receptionist

    1 week ago

    Melbourne, Victoria, Australia people2people Full time

    Up to $75k package (inclusive of superannuation) Stunning Melbourne CBD officesTHE FIRMWe are recruiting on behalf of a leading independent Australian law firm that has close to 1000 staff across the country.They are an award-winning practice that has a first-class reputation in being innovative, inclusive, and an employer of choice within the legal...

  • Receptionist

    3 weeks ago

    Melbourne, Australia Sofitel Melbourne on Collins Full time

    Company Description Sofitel Melbourne On Collins is one of Melbourne’s premier luxury hotels. Located in the Paris end of Collins Street, the hotel is accessible to all of the major activities of Melbourne. Whether it be the Australian Open, an AFL match at the MCG, some shopping for luxury items or just close to transportation - trams and trains are just...

  • Overnight Hotel Receptionist

    3 weeks ago

    Melbourne, Australia Tyrian Serviced Apartments Full time

    Serviced apartment hotel, looking to hire another great over night receptionist to join our team. Shift hours will be 11pm - 7am. 3 - 4 shifts per week. we are a small team of just 8 front of house staff and 10 Room attendants. Job role will include but not restricted to, front of house reception duties, checking in and out guests, taking payments,...

  • Receptionist/hosting/bar Work

    2 weeks ago

    South Melbourne, Victoria, Australia Gotham City Full time

    Receptionist/Hosting/Bar Work available at an amazing venue.Located in South Melbourne - evening and night work available.Exciting and rewarding position with excellent pay opportunity.Great opportunity for motivated person with the ability to grow within our company.Job Types: Full-time, PermanentSalary: From $25.00 per hourSchedule: Evening shift Night...

  • Customer Service Representative

    3 weeks ago

    Melbourne, Australia NEXTDC Full time

    Company Description At NEXTDC we are building the heart of Australia’s high-tech future. We design, build, and operate world class, industry leading, next generation data centres, using cutting edge, environmentally efficient infrastructure to service the broad requirements of local and international companies. As an Australian head officed, ASX100...

  • Receptionist / Administrator Roles Multiple +

    3 weeks ago

    Melbourne, Australia Engage Personnel Full time

    Established and reputable accounting firms are now hiring! - Supportive, friendly and welcoming office environments - Great salaries and benefits on offer If you are a Receptionist and have been considering making a move, NOW is the time! We have just taken MULTIPLE exciting and fresh Reception opportunities within established and forward thinking...

  • Receptionist Admin

    3 weeks ago

    Port Melbourne, Australia Brook Recruitment Pty Full time

    **Take ownership of the front desk of a reputable and trusted Construction company, providing reception and administration duties on a permanent part-time basis.** - Monday - Friday afternoons | 20-25 hours per week - Amazing workplace culture | Monthly social events - Onsite parking available | Gym onsite **About the company** An opportunity has arisen...

  • Melbourne Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Brennan IT Full time

    Why work for Brennan?***We are a well-established and fast growing multi-national organisation with a reputation for delivering technical excellence, innovation and high-quality service to the mid-market and have backed up that statement by winning the #1 Managed Service Provider in Australia for the past 10 years in a row. We have doubled our employee...

  • Receptionist/studio Coordinator

    2 months ago

    Melbourne, Australia Aspect Personnel Full time

    Provide 5* customer service to staff and visitors. - Work in a beautiful office space with lovely views of the CBD. - Busy role in a fast-paced environment where no 2 days are the same. **The company**: *** Based in the inner-city fringe, this architecture practice is a certified B-Corp organization who takes pride in creating a fun and engaging work...

  • Dental Receptionist/administrator

    3 days ago

    Melbourne, Australia Prosthodontic Associates Full time

    Prosthodontic Associates is a busy specialist dental practice in the heart of Melbourne's CBD. We require a highly competent dental receptionist with the opportunity to transition into a leadership role in the future. **Dental experience essential.** Your duties will include but not limited to: - Appointment scheduling and coordination - Process payments...

  • Front Office Receptionist

    3 weeks ago

    Melbourne, Australia RACV Full time

    Melbourne CBD | RACV City Club - Permanent Part-time - Competitive Salary | Exclusive Employee Benefits + FREE Gym access **Great Things Start Here** Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future. The prestigious RACV...