Hotel Porter

5 months ago

Melbourne, Australia Hyatt Centric Melbourne Full time

Summary

**Hyatt Centric Melbourne**

Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.

Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.

Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.

You are here. Now go anywhere

**Bell Desk Attendant at Hyatt Centric Melbourne**

As the Bell Desk Attendant you will be responsible for promptly assisting guests arriving and departing the hotel. As an ambassador for the Hyatt Centric brand and our values, your interactions with our guests will leave them with a lasting impression.

**Some of the responsibilities include**:

- Welcome and farewell, all guests arriving and departing the hotel.
- Note arrival and departure details and arrange luggage assistance, storage and transportation needs.
- Safely navigate our onsite car park to valet park all guest wheels.
- Handle guest enquires and requests, assisting Front Desk and Concierge as needed.
- Get your runners on Move luggage, amenities and ad-hoc items efficiently to and from the guestrooms.
- Be a local Melbourne Expert and engage with our guests sharing your knowledge on the cities hidden gems.

**Qualifications**:
**About you**:

- Full Australian driver’s license with the ability to operate both manual and automatic vehicles (International driver’s license may be considered)
- Excellent time management skills with the ability to multi-task
- The flexibility to work on a rotating 24/7 roster, including public holidays
- The ability to create relationships and possess great attention to detail

**Culture Statement**:
We aim to create a culture that seeks to empower our teams by creating a safe and authentic environment through supporting each other’s individuality, being open-minded and inclusive.

Our team members should always feel valued, uplifted and trusted as individuals and in their respective roles. We value flexibility through listening to and understanding what our team members need in order to create a balance between responsibilities at work and personal life.

We believe honesty is crucial, fun is always encouraged and equality and quintessential.

**Hyatt Centric employees enjoy, but are not limited to;**
- Complimentary and discounted accommodation at more than 1000 Hyatt Hotels worldwide for you and your family.
- Uniform provided, no boring black, all laundered at no cost to you
- Complimentary use of Hotel Gym & 25m Heated Pool
- Complimentary barista coffee daily
- Discounted dining in our Level 25 Restaurant and Bar
- Investment in your career development through training, opportunities and mentorship

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