Battery Technician

**PERMANENT FULL TIME POSITION - BATTERY TECHNICIAN- BATTERY WORLD - CHERMIDE**

** Immediate Start **

**The Company**: Battery World is one of the biggest franchises in Australia with 110 stores across the country. Battery World has also won the 2018 franchise chain of the year and is known as a place of professionalism and customer service, as well as taking great care with clients and employees alike.

We believe in being by the customers side every step of the way to assist them in finding or choosing the right battery for them. Whether it be a small watch battery to a large truck battery - we cover the range and it can be intimidating trying to find what you need. As soon as the customer comes through the door we believe in greeting them in the friendliest manner and trying to make them feel as comfortable as possible whilst providing them with options and recommending an option that best suits their need.

**The Position**: Battery Technician

We offer a positive workplace that will assist you in growing your retail skills and personal characteristics adaptable to real life situations. These include and are not limited to;
- Customer service and communication skills - We strive for amazing customer service, so being polite, friendly and efficient and always putting the customer first will allow for a positive customer experience & will allow for repetitive customers.
- Commercial awareness - Business awareness, working here will allow you to experience first-hand how a fast-paced business environment operates and how commercial decisions are carried out, to which you can understand how the business operates behind the counter and what you did to contribute to it.
- Working under pressure - Working in a fast paced environment will allow for confidence, speed and agility in the workforce when operating with a team to achieve a common goal. This will improve your ingenuity and will increase your speed and efficiency when carrying out daily tasks.
- Problem solving & ingenuity - At Battery World, being able to fix a customer’s problem, or adapt to assist with a battery installation or a custom setup is common. This will help you with your problem solving skills and will push you to step out of your comfort zone to come to a conclusion that will work for the customer.

**Requirements**:
To be successful in this role you must have/do;
- **Living In Chermside or within 10 km's of the store address would be advantageous.**:

- A Manual current drivers licence
- Being able to work full time 5 days a week. You Being able to lift & fit large batteries weighing up to 60 kg.
- Being able to work if required on Weekends due to staff issues.
- **Dual Battery Setup and Solar Knowledge would be advantageous**:

- **Computer Skills - Eager to learn POS system**:

- A positive, hard-working & enthusiastic attitude
- Good communication skills - the ability to understand and explain technical products
- Interest in Automotive/Electrical
- Able to participate in After Hour Callouts

**Responsibilities**:
Your responsibilities will include;
- Opening the store, Closing the store, Serving customers, Handling customer enquiries, Making sure the shelves are stocked, Fitting batteries, Charging batteries, Maintaining batteries, Closing sales, Putting sales through the system, Ordering, Till Closing (End Of Day), Product knowledge and research, Performing mobile roadside assistance.

**Salary**: $50,000.00 - $60,000.00 per year

Supplemental pay types:

- Bonus
- Christmas bonus
- Overtime pay

Work Location: In person