Manager Matthew Talbot

**Job No**:
**VIN3120**
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**Location**:
**Newcastle**
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- **Generous above award salary & n**ot-for-profit salary p**ackaging.**:

- **Salary packaging tax-free benefits, increasing your take-home pay up to 15k**:

- **Grow and enhance your career with clear pathways for internal progression, across a range of services.**

**Your new role**:
Vinnies are seeking values-driven and a proactive manager** **to drive excellence in service provision at the **Matthew Talbot - Newcastle**. The leadership you provide will be essential in promoting person-centered service delivery and improving the quality and consistency of the services provided. This is an amazing opportunity to grow and showcase your leadership and strategic skills, with clear pathways for internal progression across a range of teams and services.

**Your responsibilities**:

- Supervise, mentor and support direct reports and support staff to ensure best practice service delivery with an emphasis on professional development to allow quality outcomes for the people we assist.
- Work within, and provide regular reports on, the service package/s budget while providing effective service delivery.
- Communicate effectively with all stakeholders in a professional manner and ensure ongoing positive relationships are formed with funders, homelessness services, peak bodies and other key stakeholders.
- Ensure decisions regarding client support, including behaviour management, are evidence-based, documented, align with organisational policy and procedure and demonstrate respect for clients.

**You will need**:

- Relevant tertiary qualification/s in service delivery area, including social work, psychology or related community sector areas
- Demonstrated experience in leadership positions in a human services environment
- Experience in contract and risk management
- Demonstrated experience in the development and delivery of outcome focussed service provision
- Sound knowledge of the homelessness and housing sector including funding and policy environment
- Excellent communication, collaborative and conflict-resolution skills.
- Experience in financial and administrative management (including budget preparation & reconciliation).
- NSW driver licence and ability to travel

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