Store Manager for Quick Service Food Venue in Cbd

7 days ago

Melbourne, Australia Bowls Baby Full time

JOIN THE FAMILY

At Bowls Baby, we’re always on the lookout for fresh new ingredients to join our people collective. Just like our bowls, our staff ethos revolves around freshness, vibrancy and purpose. We believe in a world with no nasties, so we don’t put ‘em in our food, and we don’t hire ‘em on our teams.

Our mission is to create an environment where our staff and our customers leave us more nourished, supported and vibrant than when they arrived. As part of the Bowls Baby family, you’ll enjoy a fair, inclusive and mutually beneficial work environment that values good people doing good things.

If you think you could bring a splash of spice, a zingy zest, or a bucketload of originality to our team, browse our available roles below. If you don’t see the position you’re after, shoot us your info anyway and we’ll see what we can do.

**We offer**:

- **An attractive salary package**:

- **Fabulous employee benefits and discounts**:

- **Career advancement in our rapidly expanding Bowls Baby business**

As a Store Manager, you'll be responsible for setting the highest standard in all areas of the business, including the customer experience, the workplace culture and financial results. That includes:

- Hire, train, develop and drive the team to deliver a positive and memorable customer experience
- Ensure food is prepared, presented and served to the highest standard.
- Take pride in and be passionate about building a positive culture within the restaurant

This diverse role involves a variety of responsibilities including, but not limited to:

- Efficiently leading the restaurant team in day to day operations
- Being a role model for standards and behaviours consistent with the Bowls Baby values and culture
- Ensuring high-quality food is served, and exceptional customer service is always maintained
- Listening to customers feedback and working to ensure positive customer experiences
- Identifying talent, interviewing, hiring, inducting and onboarding new team members
- Training, developing and cross-training all team members, shift leaders and assistant managers
- Completing staff performance reviews and driving a culture of continuous improvement
- Managing rostering, shift changes and team meetings
- Resolving any employee issues including grievances, disciplinary action, etc.
- Ordering stock from various suppliers
- Office administration duties such as paperwork, banking, cash handling, payroll and policy reviews
- Compiling, preparing and maintaining profit and loss statements, budgets and cost controls concerning the cost of goods and labour
- Managing daily and weekly cleaning of production areas, dining room and general restaurant
- Executing marketing promotions
- Ensuring safety and security standards are recognised and upheld, and that each employee is appropriately trained in Workplace Health and Safety
- Previous management experience within a Quick Service Restaurant or similar (not essential, however)
- Positive, fun loving, hardworking professional leader to build on the excellent workplace culture and provide exceptional customer service
- An engaged and energetic team player who celebrates shared success and is willing to go the extra mile to help the team
- Speaks clearly and listens attentively to customers and colleagues
- Maintains a professional, well-groomed appearance at all times
- Competent multi-tasker who can adapt to changing customer levels as required
- Can adapt and succeed in a fast-paced environment
- Knowledge and experience of cash handling policies and procedures
- Ability to accurately execute office administration tasks and duties
- Food Safety Certified

Immediate Start Available.

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $70,000.00 per year

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00 - $70,000.00 per year

**Benefits**:

- Free drinks
- Free food

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Supervising experience: 2 years (required)
- Food service: 1 year (required)

Work Location: In person

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