Wellness Program Manager

2 weeks ago


Melbourne, Australia Bupa Full time

We have an opportunity for a Wellness Program Manager to join the team in Melbourne or Sydney for a 12 month fixed term position.

The Wellness Program Manager is responsible for the coordination of industry leading Health and Wellbeing programs and services to Bupa’s corporate and university clients. Key to this role is the delivery of a superior level of service to Bupa’s clients, the development of professional relationships with key client stakeholders and the maximisation of employee and student engagement. This role contributes to supporting Corporate Partnership Managers in driving meaningful Wellness engagements with clients.

**Key Responsibilities**:

- of health and wellbeing programs to your allocated Bupa corporate and university clients
- Deliver professional client relationship management and quality service, strive to exceed client satisfaction metrics, grow repeat/renewal business
- Ensure the implementation of the programs are focused on maximising engagement and positively influencing healthy behaviour change
- Implement strategies to enhance client and customer experiences
- Effectively manage health program data to deliver accurate, high quality reports
- e.g. invoicing, revenue forecasting
- Contribute to the ongoing enhancement of our wellness proposition through the generation of process improvement suggestions and ideas for product innovation and development

**Your Background**:
You will be inspired and driven by the opportunity to work with a global leader in health and care that is on the path towards an exciting transformation.

**You will have**:

- A degree in Health Promotion, Science or Allied Health (mandatory)
- Experience in health promotion, wellness program development/delivery (highly regarded)
- Experience in client account management or a B2B role (preferred)
- Excellent communication skills
- Demonstrated problem solving and critical thinking skills
- Proven time management skills
- High attention to detail is essential

**About Bupa Asia Pacific**

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.


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