Broker Governance Associate

2 months ago

Docklands, Australia ANZ Banking Group Full time

**Req ID**: 55996
**Department**: AC Broker
**Division**: Australia Commercial
**Location**: Docklands
About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.

The Broker Governance Associate focuses on management of the Broker Governance framework, ensuring the risk processes are effective and appropriately updated.

**The Broker Governance Associate is also accountable for**:
Contribute to the design and lead implementation of a streamlined accreditation, onboarding, offboarding framework with supporting processes and service level agreements

Streamlining and executing Accreditations, Onboarding and Offboarding processes for 3rd Party Introducers (Broker, Aggregators and Referrers)

Identifying, assessing, treating/mitigating, and monitoring key risks (credit, operational and compliance risk) with an end-to-end governance view, including oversight of broker behaviour.

Managing changes to accreditation & commission systems and processes to ensure they are fit for purpose and operating effectively

Supporting investigations of events arising to Commissions and ensuring our Commission structures are fit for purpose

**Role Location**: Level 4, 833 Collins Street, Docklands VIC 3008
**Role Type**: Permanent
**Schedule**: Full Time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
**Governance**: Providing governance expertise to support the effective operation of a team, function, project or entity. This includes developing and implementing governance frameworks (including rules, relationships, systems and processes) to assist with the proper exercise and control of authority.

**Communication**: The ability to convey and comprehend information effectively in both spoken and written formats.

**Critical thinking**: The ability to use logic and reasoning to analyse, evaluate and synthesize a range of information to understand an opportunity or challenge.

**Influencing**: The ability to gain the commitment of others through a range of techniques.


**Planning and Prioritisation**: Planning and prioritising what needs to be done (including people, process and technology implications) to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.

**Business Acumen**: Business acumen ("Business savvy" and "business sense" are often used as synonyms) is keenness and quickness in understanding and dealing with a "business situation" (risks and opportunities) in a manner that is likely to lead to a good outcome.

**Risk and issue management**: The ability to identify and assess risks, determine the corrective action required to control or eliminate the risks and effectively manage issues that arise.

**Stakeholder management**: The ability to identify, understand and anticipate the needs of those who can affect or be affected by your work in order to gain commitment.

**Controls design**: The ability to specify and designing controls (e.g., a process, device or practice) to prevent, detect or remediate identified risks.

**Compliance and Policy Management**: Identifying and interpreting applicable laws, rules, codes and standards to create and/or manage policies, processes and procedures, including how these are organised, reviewed and communicated.

**Risk Management**: A logical and pragmatic method of establishing the context, identifying, analysing, evaluating, treating,

monitoring and/or communicating risks associated with any activity, function or process in a way that will enable the organisation to minimise losses and maximize opportunities.

Understanding of the Australia Commercial business

Understanding of the Commercial Broker business model

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

14/02/2024, 11.59pm, (Melbourne Australia)

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