Parts Interpreter

1 week ago

Welshpool, Australia Burson Automotive Full time

As a Parts Interpreter, you will play a crucial role in our customer service department, helping our valued clients find the right automotive parts and accessories for their vehicles. You will be responsible for providing expert advice, identifying the correct parts, and ensuring that our customers' needs are met efficiently and effectively.

**About the role**:
We have a great opportunity for a permanent full time Automotive Parts Specialist to join our experienced team. We are looking for a committed team member to provide support to our team and loyal customer base. The successful applicant will be a customer service champion, have previous experience or a passion for Auto Parts, enjoy a fast-paced work environment as well as being able to learn new processes and systems quickly.

**At Burson, we LIVE by our values**:
Our values are not something that purely exists on an office wall, our teams live and breathe these values every day. **WE GIVE A DAMN - **We take pride in caring about what we do and how we do it. **WE ARE IN IT TOGETHER -** We support each other making sure everyone is a part of the journey and fun is had along the way. **WE GET IT DONE - **We go the extra mile to get the job done whilst always striving to doing the right thing and do what we say - **WE DO THE RIGHT THING.** It is because of these values and our focus on people that sets us apart from our competitors.

We are Australia's preferred trade supplier of parts, tools, accessories & workshop equipment. We are committed to delivering excellence in every aspect of our business. With a legacy of innovation and quality, we have become the leading player in the automotive industry. Our dedication to customer satisfaction and cutting-edge technology sets us apart and ensures our continued growth and success. We are Australian owned and operated and have:

- Over 210 Stores Nationwide
- Over 500K Parts Available
- Over 850 Delivery Vehicles
- First Class Knowledge & Service

**Key Responsibilities**:

- Inbound phone & online sales processing
- In-store customer service
- Order & receipt incoming stock
- Process & pick purchase orders
- Showroom merchandising, pricing & maintenance

**Skills & experience**
- Exceptional communication skills
- A customer service champion
- Experience or a passion for auto parts
- Well presented
- Great phone manner
- Ability to influence & negotiate
- Ability to translate technical problems to simple solutions

**What's in it for you?**
- Job security
- Generous salary & incentives
- Training & career development
- No Sunday’s or nights
- Team member product discounts

**How to Apply**:
If you are a motivated and enthusiastic individual with a passion for the automotive industry and want to be part of something special we invite you to be part of our dynamic team. To apply, please submit your updated resume ASAP.

**Salary**: $55,000.00 - $66,000.00 per year

**Benefits**:

- Employee discount

Supplemental pay types:

- Bonus
- Performance bonus

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Welshpool, WA 6106 (preferred)

Ability to Relocate:

- Welshpool, WA 6106: Relocate before starting work (preferred)

Work Location: In person

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