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Digital Marketing Team Lead

4 months ago

Brisbane, Australia The Reload Group Full time

**Looking for a new role in 2024?**:
This is an excellent opportunity for an experienced team leader, who is passionate about delivering value to clients. You'll have the opportunity to lead a dynamic team of cross-discipline digital marketing professionals, and run your own team like it's a mini agency.

Reload Media is looking for an enthusiastic and confident team leader who is passionate about leadership in an agency, marketing or professional services setting. You'll be able to demonstrate your ability to think on your feet, and bring at least 2+ years experience in a leadership role, this could be either an agency, professional services or marketing role. All applicants with varied leadership experience encouraged to apply.

You'll be the right fit if you thrive on being autonomous and being given complete ownership for an area of the business, and you enjoy the fast-paced agency environment. Do you love a challenge where your unique ideas are valued and supported? Then this is the role for you

**Life At Reload**:
Reload Media is a leading digital marketing agency in Australia, with clients across multiple continents. At Reload, you'll be working with some of Australia's (and the world's) leading brands including Nikon, Yamaha, Terry White Chemmart, Aje, and more.

You can expect to join a collaborative, energetic and supportive team. A huge amount of passion and energy goes into creating an inspiring and fun environment that sets you up to thrive, with many Reloaders creating impressive careers for themselves.

**The Role**:
As the leader of the team you'll be organised, able to spin multiple plates at once, be a natural people person and able to step straight in-front of clients. Most importantly, you'll be able to inspire and lead by example in line with Reload's authentic leadership model.

You'll have the chance to run the team like your own mini digital marketing agency, and be expected to take ownership for the outcomes of your team, as well as your client's digital marketing results. You will have the opportunity to work across an exceptionally vast scope, so be ready for no two days to be the same. This could be anything from working with your team, meeting with clients, running workshops and diving into digital marketing campaigns.

**What This Means You'll Be Doing**:
**_Client Engagement & Marketing Strategy_**:

- Meeting clients, and partnering effectively with them to create impactful marketing strategies
- Onboarding new clients with your team
- Assisting the team to grow existing client scope
- Ensuring clients remain satisfied and happy

**_Business Leadership & Operations_**:

- Managing your team's overall client revenue and retention
- Driving business performance for your team
- Monitoring workloads
- Being a supportive leader & team player - be ready to get your hands dirty... our leaders are on the tools, too

**_Team Leadership_**:

- Instilling a strong team culture
- Managing the performance of the individuals in your team
- Regular team engagement in both 1-1 and team settings
- Recruitment when it's time for your team to grow
- Co-creating a custom career pathway for each of your team members
- Daily performance coaching & feedback to drive performance & employee retention

**Who We're Looking For**:

- A team player who thrives in taking on new challenges
- 2 + years experience in a leadership role. This could be either an agency, professional services or marketing role. All applicants with varied leadership experience encouraged to apply
- Extensive client facing experience
- Track record of delivering the best possible outcomes to clients or stakeholders
- Strong business and marketing understanding to be able to work with the team to develop digital marketing strategies for clients
- A people person who can quickly gain buy-in from a new team, and has the ability to unite a team under a shared vision
- Can handle multiple clients, team members and responsibility in a fast paced, high pressure environment
- Confidence to walk into client meetings, presentations and pitches straight away
- A sense of accountability to be self-directed to research issues and solve problems - we're looking for someone who can act like an owner

This role would be in our leadership team, so we're looking for someone who can demonstrate a proven track record in a leadership capacity. Ideally you will be able to show you've had previous exposure across the following areas:

- Leading the engagement with key clients or stakeholders
- Developing (i.e. one-to-one, performance management, etc.) and training team members
- Overseeing teams or leading direct reports
- Being accountable to KPIs or key business metrics

**Benefits & Salary**:
Aside from the usual perks of working in an agency, a core pillar of what defines Reload is a focus on 'People & Careers'. Developing individuals and providing opportunities for growth is at the core of our business model. To support this, you'll have your ow