Administration Officer

4 months ago

Gold Coast, Australia TAFE Queensland Full time

About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. TAFE Queensland been named the Large Training Provider of the Year at the prestigious 2023 Australian Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
**As the Position Title you will be responsible for**:

- Perform all administrative duties associated with placement of students in industry as per the Vocational Placement process
- Acquire and maintain data, contacts, feedback and key information relevant to recording students from vocational placement through to employment.
- Coordinate and undertake activities associated with the administration of the Faculty or work unit.

This position reports to the relevant Team Leader or Supervisor
This is a Permanent Full Time position.
The position will be based primarily at the Southport Campus however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
- Contribute to effective and efficient administrative systems, practices and processes to ensure continuity of a quality service to all clients.
- Develop strategies and participate in audits to ensure quality of client management functions such as student records.
- Provide a range of administrative services utilising various software packages including word processing, spread sheeting, Access databases, Federal Government databases, timetabling software, student administration systems and learning management systems.
- Actively participate in administrative reviews and work practice improvements.
- Undertake research and development on matters relating to business functions.
- Ensure day to day activities align with business operations.
- Contribute to improvement in business processes and practices.
- Model and actively promote an ethical and safe work environment that supports a culture of zero harm and best practice regarding health, safety, wellness and sustainability.

How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
*
- Demonstrated ability to coordinate and prioritise the delivery of an effective administrative service in an environment of strict and competing deadlines with a focus on quality client service.
- Well-developed communication and interpersonal skills including the ability to effectively liaise, consult and negotiate with a broad range of clients and work both independently and within a team.
- Displays the initiative, attitude and ability to thrive within a dynamic, challenging and changing environment.
- Well-developed knowledge of and skill in the utilisation of a variety of software packages and of computerised management information systems.
- Basic understanding of human resource management issues including occupational health and safety, equal employment opportunity and anti-discrimination as applied in a working environment.

How to apply
- A detailed resume;
- A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
- The contact details for two referees (one of whom is your current supervisor)

**Closing date**: 4:00 pm 26 September 2024
**Job Reference Number**: TQ2024-1011
**For further information, please contact**:
Katie Coe, Manager Student Management

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