Av Support Services Technician

7 days ago


Melbourne, Australia POMT Full time

**Position Overview**

As an AV Support Services Technician, you will provide AV systems support as part of the **Support Services Team**. You will assist support teams with escalating all AV systems service requirements across all POMT solutions (Audio Visual, Conferencing, Workspace Management and Media Distribution, and IPTV).

This role calls for an **innovative**, **ambitious,** and **self-driven** professional with experience in the Corporate Sector**, **Service Desk and Support & Service Leadership Team. You will also provide additional support and technical service to embedded POMT resources within a client's premises.

This role will be based within various client sites in Melbourne CBD.

**What you will do;**
- Troubleshoot installed systems at all stages, including post-implementation fault finding and system stability.
- Triage and assist in the maintenance of video wall systems and backend image processing.
- Review conferencing systems and platform updates.
- Perform firmware updates as required for all hardware, including bug fixes and system updates.
- Work with the Service Desk Team to deliver on service level agreements with all POMT clients.
- Become the trusted ‘go to service person’ for all things related to ‘control, audio and monitoring’.
- Can test and support control, audio & visual systems, both on-site and remotely.
- Work closely with all Support Services (SUP) on client-side deliverables.
- Work with vendors to help isolate and troubleshoot complex system issues.

**What you will have;**
- An understanding of Audio Visual, Workspace Management and Media Distribution, Video Wall and IPTV technologies.
- Proficiency in troubleshooting and fault finding for products from various manufacturers such as Crestron, Biamp, QSC, Shure, Poly, Cisco, etc.
- Proficiency in servicing conferencing hardware and platforms such as Teams, Zoom, Poly & Google Meet.
- A competent understanding of Crestron Toolbox.
- A basic understanding of DSP software from BIAMP and QSC.
- A basic understanding of corporate network methodologies, security requirements and protocols.
- The ability to interpret schematic diagrams, layouts, and elevation drawings.

Pay: $75,000.00 - $80,000.00 per year

**Benefits**:

- Referral program

Schedule:

- 8 hour shift

Application Question(s):

- How many years' experience do you have as a service technician?

Work Authorisation:

- Australia (required)

Work Location: In person


  • Av Technician

    2 months ago


    Melbourne, Australia Talent International Full time

    australia melbourne contract negotiable- Initial contract until 6th September 2024 + potential for extensions - Melton Location - Local Council - AV Support **The role**: The AV Technician will be responsible for maintaining and improving IT and AV infrastructure to enable more effective and efficient use of technology. **Key Responsibilities**: - Support...

  • Av Technician

    3 weeks ago


    Melbourne Eastern Suburbs, Australia HAYS Full time

    Audio Visual | Cisco Webex | Zoom | Teams **Your new company** 3-month contract opportunity for an AV Technician/ Workplace Coordinator to join a healthcare organisation based in the inner-eastern suburbs of Melbourne. **Your new role** The Audio & Visual Technician will operate 3-5 days a week in an operational service support role. You will be the go-to...

  • Av Technician

    1 month ago


    Melbourne, Australia InstallMe Full time

    We are looking for additional team players to join our workforce to complete Audio Visual installations. The majority of our Victorian projects are in Greater Melbourne, between Frankston and Geelong, but we do have projects further out from time to time. We started in 2008, and as a business our service most Metro, suburban and regional areas in...

  • Av Technician

    2 months ago


    Melbourne, Australia InstallMe Full time

    We are looking for additional team players to join our workforce to complete Audio Visual installations. The majority of our Victorian projects are in Greater Melbourne, between Frankston and Geelong, but we do have projects further out from time to time. We started in 2008, and as a business our service most Metro, suburban and regional areas in...

  • Av Technician

    1 week ago


    Melbourne, Australia InstallMe Full time

    We are looking for additional team players to join our workforce to complete Audio Visual installations. The majority of our Victorian projects are in Greater Melbourne, between Frankston and Geelong, but we do have projects further out from time to time. We started in 2008, and as a business our service most Metro, suburban and regional areas in...

  • Service Technician

    3 weeks ago


    Melbourne, Australia Pro AV Solutions Full time

    **Who is Pro AV Solutions**: Pro AV Solutions is arguably the most experienced, well respected and awarded Audio Visual Integration company in Australia with Branch offices in NSW, ACT, QLD, VIC, SA and WA. **What does Pro AV Solutions do**: Pro AV Solutions design, integrate, support and maintain high quality Audio Visual systems and solutions into...

  • Av Technician

    6 days ago


    Melbourne, Australia Encore Global Full time

    We are Australia's leading and growing event solutions company and we are looking for qualified and experienced Level 2 Audio Visual Technicians to join our dedicated team working with premium venue partners. In this role you will provide leadership, coordination and hands on delivery in the installation, operation and removal of Audio Visual equipment. You...

  • Av Technician

    7 days ago


    Melbourne, Australia Found People Full time

    Excellent range of AV Integration Projects - $85k to $100k Plus super and other benefits - Family Friendly company with great team culture - Leading Hand - AV Technician with a great family friendly business - $85k to $100k Plus super, Vehicle included & Training and other benefits. - Diverse Projects and a great supportive team **About the...

  • Av Technicians

    3 days ago


    Melbourne, Australia Frontline Recruitment Full time

    . **About the company**: Our client is one of Australia's leading innovator in critical communications. Working with the latest technology, they help secure complex public environments like international airports, road tunnels and emergency fire refuges. My clients team works closely with customers, suppliers and other stakeholders to integrate technologies...

  • Senior AV Technician

    4 weeks ago


    Melbourne, Australia Encore Canada Full time

    Responsibilities Job ID SENIO027318 Date posted 01/15/2024 Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire. At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to...


  • Melbourne, Australia Encore Canada Full time

    Responsibilities Job ID SENIO027318 Date posted 01/15/2024 Encore are a global event technologies company that specialises in hybrid and in-person events that connect and inspire. At Encore we believe in creating memorable event experiences that engage and transform organisations by serving as an invaluable partner on our customers’ journey to...

  • Audio Visual

    7 days ago


    Melbourne, Australia Quay Consulting Pty Ltd Full time

    AV Technician/ Tech Bar - Contract Role - Immediate Start Quay Consulting are working with one of the worlds leading finance organisations on a number of projects. One of the projects requires an Audio Visual Technician/ Tech Bar representative for the ongoing maintenance/serviceability of a number of meeting rooms throughout the building. The meeting rooms...

  • AV Technician, Screen

    4 weeks ago


    Melbourne, Australia Swinburne Full time

    AV Technician role within Screen and Media Fixed-term, 0.4FTE position (until 31 Dec 2024) at our Hawthorn campus HEW Level 5 salary + 17% superannuation and benefits About the Role  The Department of Business, Design, Media & ICT within Vocational Education are currently seeking an Audio Visual Technician to join the team. We are looking for a...

  • Av Installer

    2 months ago


    Melbourne, Australia Austcorp Executive Full time

    Team of expects to work and learn from - Above market salary rates - Opportunity to move quickly into a more senior or management role **The company**: This company specializes in the Supply and Installation of Audio Systems, Vision Systems, AV and Lighting Control Systems, Stage Drapes and Machinery for projects small to large. **The role**: You will be...

  • Production Technician

    2 months ago


    Melbourne, Australia Harry The Hirer Full time

    Harry the hirer Productions is looking for self-motivated, hardworking technicians to join our growth in the events industry. Iconic events you’ll be involved in include AFL game day entertainment, Spring Carnival at Flemington, Australian Open Tennis and F1 Grand Prix. With Harry’s Productions’ equipment investment envied across our industry,...

  • Production Technician

    2 weeks ago


    Melbourne, Australia Harry The Hirer Full time

    Harry the hirer Productions is looking for self-motivated, hardworking technicians to join our growth in the events industry. Iconic events you’ll be involved in include AFL game day entertainment, Spring Carnival at Flemington, Australian Open Tennis and F1 Grand Prix. With Harry’s Productions’ equipment investment envied across our industry,...


  • Melbourne, Australia DJ Warehouse Hire Full time

    **Who We Are** We rent fun things. As the leading supplier of consumer-friendly sound and lighting hire in Sydney and Melbourne we supply party equipment to thousands of people hosting DIY parties every year. More often than not, our customers are throwing parties at home and use our gear to create an unforgettable atmosphere (occasionally earning a noise...


  • Melbourne, Australia Swinburne University of Technology Full time

    Our Digital Workplace Experience Department has a unique opportunity for an AV Services Specialist to become a key player within their dynamic team and provide technical support for AV and Educational Technology in various learning, meeting and event spaces across the university. With a commitment to customer service excellence, you will have the...

  • Av Services Specialist

    2 months ago


    Melbourne, Australia Swinburne University of Technology Full time

    Our Digital Workplace Experience Department has a unique opportunity for an AV Services Specialist to become a key player within their dynamic team and provide technical support for AV and Educational Technology in various learning, meeting and event spaces across the university. With a commitment to customer service excellence, you will have the...

  • Audio Visual

    7 days ago


    Melbourne, Australia Quay Consulting Full time

    Quay Consulting are working with one of the worlds leading finance organisations on a number of projects. One of the projects requires an Audio Visual Technician/ Tech Bar representative for the ongoing maintenance/serviceability of a number of meeting rooms throughout the building. The meeting rooms are completely setup, yet you will be responsible for...