Retail Customer Service Officer

1 day ago


Woden, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**About the role**:

- 12 weeks part-time on the job paid training from Monday to Friday
- Relief role covering the Canberra Region - Woden, Fyshwick, Canberra Parliament House
- Casual on call as required after the training, various shifts between Monday to Friday 8:45am - 5:06pm
- Adult Pay Rate $32.37 increases to $34.59 after 3 months + 12% Superannuation

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Woden, Australia HCF Full time

    **About HCF** At HCF, our purpose is to bring our human touch to healthcare. We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together. **About the...


  • Woden, Australia Woden Community Service Inc. Full time

    Woden Community Service (WCS) is a for-purpose organisation providing community-based services for over 50 years. Our vision, a caring community where everyone belongs, our purpose, building connected communities and enriching people’s lives. This a great opportunity to be part of a dedicated People & Culture team committed to fostering an environment...


  • Woden, Australia OPSM Full time

    **See yourself at OPSM - become part of our family and help us make a real change in people's lives!** We are currently looking for a **Retail Associate **to join our **Woden team**. **No optical experience is required **- we provide world class training to ensure you feel supported and confident providing our customers with an exceptional experience. At...


  • Woden, Australia Hanes Brands Full time

    We love to promote from within - in 2020, 40% of our head office and retail management roles were filled internally within Hanes brands! - Generous bonus structure for all in-store employees! - Fantastic culture and fun environment in-store! ABOUT BONDS Who wouldn't want to be part of the Bonds family? We're an iconic brand, making Aussie's comfy...


  • Woden, Australia Shaver Shop Full time

    Gain opportunities that will shape and develop your career - Become an integral part of an innovative and collaborative team Shaver Shop is Australia's market leading specialist retailer in the rapidly growing personal grooming market. Shaver Shop dominates its core business of both men's and female hair removal. There is now an exciting opportunity for...


  • Woden, Australia Cue Clothing Co. Full time

    **Here’s your chance!** **Join our premium Cue Woden 2606 boutique on a Full Time basis **as an enthusiastic & driven Assistant Store Manager!** - We are open to all industries & customer service backgrounds, NOT just fashion!_ **In return for your commitment**: - ** A competitive & flexible salary on offer**: - ** Weekly bonuses and Monthly incentives...


  • Woden, Australia National Health Funding Body Full time

    **Job Reference Number **22-ITDIV-14500 **Classification **APS Level 4 **Job Title **Security Administration Officer **Division **Information Technology Division **Branch **Chief Technology Officer Branch **Section **Protective Security Section **Location **Woden, ACT **Status **Ongoing **Employment type **Full-time **Salary Range **$73,706 -...

  • Aps Level 6

    1 hour ago


    Woden, Australia Australian Government - Department of Health Full time

    APS Level 6 - $91,092 - $102,765 - Woden, ACT The Executive Support Officer (ESO) provides a range of high level executive support and administrative services to the Inspector-General and the OIGAC more broadly, to facilitate the delivery of business operations and to support the achievement of organisational objectives.


  • Woden, Australia Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits - Career opportunities in retail & offices throughout Aust & New Zealand **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty...


  • Woden, Australia Australian Government Full time

    Ongoing & Non-ongoing for an initial period of up to 12 months, Flexible working arrangements will be considered - Woden, ACT (however other NIAA office locations will be considered) - Location: Woden, ACT (however other NIAA office locations will be considered) - Application Closing Date: 14-Oct-2024 **Classification** APS Level 4 ($77,558 - $82,945) APS...


  • Woden, Australia Australian Government Full time

    Ongoing & Non-ongoing for an initial period of up to 12 months, Flexible working arrangements will be considered - Woden, ACT (however other NIAA office locations will be considered) - Location: Woden, ACT (however other NIAA office locations will be considered) - Application Closing Date: 14-Oct-2024 **Classification** APS Level 4 ($77,558 - $82,945) APS...


  • Woden, Australia Australian Government Full time

    APS Level 5 - $81,372 - $88,000 - Woden, ACT - Role supports the procurement for the Legal and Assurance Division, predominantly with external law firms. Excellent positions if you have experience processing procurements and can handle the odd curly question or two! - You work closely with an Invoicing Officer and a supervisor with financial experience and...

  • Executive Level 1

    24 hours ago


    Woden, Australia National Health Funding Body Full time

    **Job Reference Number **22-ITDIV-14910 **Classification **Executive Level 1 **Job Title **Service Resilience Manager **Division **Information Technology Division **Branch **Operation and Infrastructure Branch **Section **Service Transition & Continual Improvement Section **Location **Woden, ACT **Status **Ongoing **Employment type...

  • Aps Level 6

    1 week ago


    Woden, Australia National Health Funding Body Full time

    **Job Reference Number **22-ITDIV-14313 **Classification **APS Level 6 **Job Title **Project Officer **Division **Information Technology Division **Branch **Health Business Systems Branch **Section **Several **Location **Woden, ACT - Brisbane, QLD **Status **Ongoing **Employment type **Full-time **Salary Range **$88,439 - $99,772 **Security...

  • Aps Level 5

    4 days ago


    Woden, Australia National Health Funding Body Full time

    **Job Reference Number **22-ITDIV-14654 **Classification **APS Level 5 **Job Title **Departmental Officer **Division **Information Technology Division **Branch **Chief Technology Officer Branch **Section **Protective Security Section **Location **Woden, ACT **Status **Ongoing **Employment type **Full-time **Salary Range **$79,002 -...


  • Woden, Australia Hanes Brands Full time

    Get festive and join the Bras N Things team as a Christmas Casual! - Work in our fast paced and thriving Woden Store! - Long term opportunities available for stand out performers! Some get festive, we get fierce. Join our Christmas Casual team & help us support women to confidently be themselves. We are looking for some talented Christmas Casual Sales...


  • Woden, Australia National Health Funding Body Full time

    **Job Reference Number **22-TAADIV-15146 **Classification **APS Level 6 **Job Title **Policy/Program Officer **Division **Technology Assessment and Access Division **Branch **Office of Health Technology Assessment Policy **Section **Various Sections **Location **Woden, ACT **Status **Ongoing & Non-ongoing **Employment type **Full-time &...

  • Aps Level 6

    4 days ago


    Woden, Australia Australian Government Full time

    APS Level 6 - $91,092 - $102,765 - Woden, ACT The Executive Support Officers to the First Assistant Secretary, Population Health Division and Assistant Secretary's Health Equity Branch and Preventive Health and Food Branch will professionally manage internal and external relationships with senior leaders and stakeholders. Maintaining close working...

  • Sales Assistant

    4 days ago


    Woden, Australia The Just Group Full time

    **Job no**: 789838 **Work type**: Part time **Location**: ACT - All **Categories**: Retail - Store **ABOUT THE ROLE** We currently have an exciting role at our Woden** **store our next fashionista, AKA Sales Assistant that is focused on winning the first impression. This **Part Time** role is perfect for someone who has an interest for seasonal fashion...


  • Woden, Australia ANZ Banking Group Full time

    **Req ID**: 79698 **Department**: AR Branch Network **Division**: Australia Retail **Location**: Woden About Us Build a rewarding career in an innovative, fast paced and collaborative environment Are you someone who has the desire and ability to move up a career path to Lending? Join us! Use your passion and curiosity for people, and put them at the centre...