Workshop Technician

7 months ago

Carole Park, Australia Cummins Full time

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what **#LifeAtCummins** is all about.

We are looking for a talented Mechanic to join our team specialising in Heavy Vehicle repairs and maintenance for our Carole Park, Brisbane branch. We have multiple opportunities available

In this role, you will make an impact in the following ways:
- Deliver a first-class service to our customers across, automotive, mining and power generation.- Complete repairs and maintenance of heavy diesel equipment- Inspect and replace components as required.- Engine rebuilding and reconditioning- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any incidents.- Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents

**To be successful in this role you will need the following**:
- Mechanical trades qualified as a Heavy diesel mechanic or automotive Mechanic (light / heavy / engine recon)- Experience as a technician in the service and maintenance of heavy or light diesel products. Cummins engines is highly preferred.- Engine rebuild and reconditioning experience is highly desirable.- Solid diagnostic and IT capabilities- Automotive industry experience is highly regarded but not essential.- Compensation and Benefits- Competitive hourly rate paid as a permanent salary.- $5k sign on bonus.- Overtime penalties.- Uniform.- Further training.- Participation in an annual variable compensation (bonus) program.- Income Protection continuance insurance.- Discounts with select private health insurance, PC software/hardware and a range of vehicles.- Annual remuneration reviews.- Safety equipment / PPE and uniforms provided and a range of personal and professional benefits.

**At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.**

**Skills**

Ensures accountability - Holding self and others accountable to meet commitments.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Nimble learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.

Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.

Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.

Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by comp

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