Internal Sales and Support Trainee
1 month ago
**Proactive Internal Sales & Support Trainee with strong communication and organisation skills to join our Seven Hills NSW Automation team full time.**
**About the company**
Originally evolving from the industrial weighing sector, Diverseco has built on its capabilities and grown through mergers and acquisitions to become the leading solution provider for measurement and automation solutions across all relevant industries in Australia, New Zealand, Singapore, and Malaysia. Our capabilities span from consultation, project design, and implementation across robotics automation solutions to industrial measurement solutions, training, preventative maintenance, 24/7 breakdown service, and remote support.
Diverseco is one of Australia’s most exciting companies, including industry-leading measurement, packaging, and robotics automation solutions providers AccuOnboard, AccuPak, AccuWeigh, Robot Technologies-Systems Australia, SCACO, and Ultrahawke, with a combined history of over 150 years in Australia.
**About the Role**
**Internal Sales and Support Trainee Responsibilities**
- Provide excellent customer service to internal and external stakeholders and administrative support to the sales team by assisting customers with inquiries.
- Provide administrative support to the sales team including but not limited to processing customer orders, stock control, freight management, picking and packing orders, responding to customer queries, liaising with suppliers, prepare spare parts kits for technicians and subcontractors.
- Learn and follow a defined sales process.
- Use Microsoft Dynamics 365 CRM system and other ICT tools to support sales and administrative processes.
- Establish, develop, and maintain business relationships with current customers and prospective customers to generate new business for the organisation’s products and services.
- Prepare information for marketing, create lists of marketing target markets, identify potential clients, perform market research, and update systems.
- Prepare and provide information to relevant departments.
**Skills & Experience**
- Prior sales experience and/or customer service experience will be advantageous.
- Technical aptitude.
- Ability to understand and complete ad-hoc tasks effectively and efficiently.
- Strong and clear communication skills.
- Proven time management skills, strong coordination, and organizational skills.
- A current Australian driver's license and a valid right to live and work in Australia.
**Benefits**:
- Competitive remuneration package, including participation in a sales incentive program.
- Career: Career progression within a multinational business.
- Culture: A professional safety culture that also actively embraces and promotes diversity and inclusion
- Health: access to Employee Assistant Program and a partnership with a well-being solutions provider, Wherefit, to enable employees to access discounts for gyms, active-wear, healthy meals, health supplements, and more
We kindly request no unsolicited resumes or approaches from Recruitment Agencies. We will not be responsible for any fees related to unsolicited resumes.
**Job Details**:
- Description:
- Location:
- Sydney
- Work Type:
- FullTime
- Post Date:
- 2023-04-14
- Close Date:
- 2023-05-14
- Reference:
- 235
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