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Application Support Analyst

4 months ago

Melbourne, Australia Talent International Full time

australia melbourne contract negotiable- Initial contract until 2/11/2024 + potential for extensions
- Melbourne CBD location with working from home options
- Government Department

**The Role**:
**The Responsibilities**:

- Provide level 2 & 3 technical analysis through multiple contact methods and tasks.
- Triage incidents or tickets and assign them to appropriate stakeholders.
- Contribute to the software quality assurance and testing activities to ensure delivery of quality systems to clients.

**Experience & Prerequisites**:

- Minimum 5 years of experience as a Senior Support Analyst or an Applications Support Analyst.
- Experience in Atlassian products is essential.
- Experience in creating architectural diagrams (system diagram) is essential.
- Prior Government Sector experience would be ideal.

**What’s in it for you**:

- Initial contract until 2/11/2024 + potential for extensions
- Melbourne CBD location with working from home options
- Government Department