Helpdesk Officer

**Role Description**:
Employment Opportunity

We are dedicated to providing the highest quality services for the well-being of our citizens. Joining the City of Norwood Payneham & St Peters is an opportunity to challenge yourself - contribute your best and be inspired by the people and environment around you.

Governance & Civic Affair
Helpdesk Officer
- Start your Career in IT in a culture of excellence, integrity and working together.
- Join a friendly & professional organisation with flexible working conditions.
- On the job training provided, all level of experience are welcome to apply.

Annual salary of $62,369.30 + Statutory Superannuation
Part-time Fixed term contact (0.6 - 0.8 FTE) until 30 June 2025

The City of Norwood Payneham & St Peters is an inner eastern metropolitan Council, nestled on the outskirts of the CBD. The area enjoys a reputation as one of Adelaide’s most desirable places to live, work, study, and visit.

The Role
face-to-face and phone.

About You
To be successful in this position you will be a proactive individual who has a passion to assist people and possess the following skills and experience:

- Good communication skills, face to face and over the phone.
- Good organisational and time management skills.
- Ability to follow directions accurately and efficiently.
- Ability to work well in a team environment and autonomously.
- Knowledge of Microsoft and Windows desktop operating systems.
- Previous experience in a helpdesk role will be highly regarded but is not essential.

**Benefits**:

- Join a value-based organisation.
- Training and professional development opportunities
- Study assistance.
- Annual salary increases.
- Annual leave loading.
- Confidential & free access to the Employee Assistance Program 24/7.
- Income protection (illness, accident & injury).
- Work on cosmopolitan The Parade, Norwood.

Specific enquiries may be directed to the Council’s Information Services Manager, Aerken Kuerban by telephoning 8366 4581.

Applications close at 5:00pm on Friday, 8 November 2024

**Additional Information**:
**Job Title / Number**:

- Helpdesk Officer (Job # qA158408)**Department**:

- Governance & Civic Affairs**Type**:

- Fixed Term Contract - Part-time**Location**:

- 175 The Parade, Norwood 5067.
Note: Maybe required to work at various office locations**Supporting Document**:

- Position & Person Description**Application Close Date**:

- 08/11/2024**Application Close Time**:

- 5:00 PM**Contact Details**:
**Position Title**:

- Information Services Manager**Department**:

- Governance & Civic Affairs**Name**:

- Aerken Kuerban**Phone**:

- 83664581