Concierge Support Worker

4 weeks ago


Salisbury, Australia SACARE Full time

We have an exciting opportunity to join a new sacare service delivery team early in 2023 This team will provide On-site Shared Support (concierge) for up to 14 clients living in a newly built, state of the art Specialist Disability Accommodation complex. Each client lives independently in their own apartment and will have access to concierge workers (that’s you) for support when they need it.

**What is a concierge?**

The concierge team are the heart of the on-site shared support model of care. As part of the concierge team, you will be based in the Onsite Overnight Assistance (OOA) apartment and will respond to requests for calls from tenants as needed. Examples of the support required will include:

- General support in emergencies such as providing first aid or assisting to call for emergency fire, ambulance, or police assistance
- Urgent and unplanned events such as falls or spills
- Indirect troubleshooting support over the phone
- Assistive technology/equipment issues or failures
- Assistance when 2:1 support is needed for hoisting or transfers. In this instance, the tenant will have 1:1 primary support (either through sacare or another Support provider, and the concierge worker will be there as the second person).
- Assistance with household tasks such as light meal preparation, taking out rubbish, bringing in mail or packages, light cleaning, or support with pets
- Assistance with personal care, which may also include high intensity supports like catheter care or stoma care management
- Social engagement in the apartment
- the tenant might just want to have a chat over a cuppa

**What’s in it for me?**
- Plenty of work hours are available across a wide range of shifts. We will work with you and your availability.
- Opportunities for permanent and full-time positions.
- Working for a growing organisation where you will be in a great position to grow your career nationally.
- Access to our health and well-being program (EAP)
- Access to daily gym sessions with a Personal trainer
- Working with an experienced team all working towards making a difference in the lives of the clients we care for.
- Opportunities for additional training and development

**How will I help?**

You will empower clients to achieve their goals and support them and their individual care needs including wellbeing, housekeeping, meal preparation, personal care needs

**What do I need?**
- Current NDIS Workers Check
- Current Working with Children Check
- Current First Aid Certificate
- Current Manual Handling Certificate
- Unrestricted Driver’s License
- Covid19 Vaccination (Minimum double shot)

Please be sure to include a current CV outlining your relevant experience & skills. You will be required to upload a short video and answer 5 questions.

**SACARE** is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people, and adults we support.

All applicants and employees must provide mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply



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