Cafe Manager
3 months ago
**Introduction**:
About Us
We are a progressive hospitality group striving to become the world’s most iconic, led by phenomenal people. Our aim is to create an environment where our team can thrive and deliver exceptional experiences.
About the Role
As the Cafe Manager for Mermaids Café at Shoal Bay Country Club, you will oversee the day-to-day operations of the café, ensuring smooth service and delivering exceptional experiences to our guests. You will lead a team of up to 16 staff members, comprised of both junior and senior team members. Your ability to manage, mentor, and inspire the team will be key to the café's success. You’ll collaborate with senior management to ensure alignment with the broader vision of Shoal Bay Country Club and other outlets across the venue.
Key Responsibilities
- Lead the café team to deliver outstanding service and create exceptional experiences.
- Manage daily café operations, including inventory management, staff training, and workflow efficiency.
- Foster a positive and engaging work environment, actively supporting your team during peak periods.
- Contribute to the growth of the venue by enhancing our food and beverage offerings.
- Work closely with senior management to execute plans that elevate the café's presence in the community.
- Ensure that all operations run smoothly, even during weekends, holidays, and public holidays.
About You
**To thrive in this role, you will have**:
- At least 2 years of experience as a Café Manager in a fast-paced environment.
- Proven ability to manage a team of up to 16 staff, including junior and senior members.
- Strong barista skills and the ability to step in during busy service periods.
- Experience in inventory management, stock ordering, and rostering.
- A passion for the hospitality industry and a vision for building a café that stands out.
- An outgoing personality, able to engage guests and lead your team with positivity and enthusiasm.
- Availability to work on weekends, holidays, and public holidays.
Why Join Us?
- Be part of a stunning waterfront venue that celebrates the best of Shoal Bay.
- Opportunity to shape and grow the café’s future.
- Competitive salary and genuine career development prospects.
- Great discounts on food and beverages across all our venues.
A collaborative and supportive work environment.
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