Claims Specialist

3 months ago

Melbourne, Australia Allianz Australia Full time

**CLAIMS SPECIALIST - WORKERS COMPENSATON I MELBOURNE, VIC**

**Want to know how it feels to be genuinely supported to grow and develop your career?**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

An opportunity exists for an individual looking to utilise their workers compensation claims expertise, analytical and problem-solving skills to identify opportunities to improve the customer experience. As a Claims Specialist working in the Customer Service Team, your focus in this role will be to identify and implement strategies and programs to achieve an improved customer experience.

**You'll be responsible for**:

- Monitoring, analysis of and reporting on metrics
- The investigation and review of process/policy/claims
- Connecting with customers and working collaboratively with our teams
- Advising on and supporting the implementation of improvement opportunities in order to deliver improved outcomes for customer experience, frontline experience and business efficiency and effectiveness.
- Supporting the development and growth of stakeholder relationships.
- Challenging the status quo to ensure program delivers a target customer experience model that can be leveraged across all channels
- Ensuring compliance with AAL project governance structures and other applicable internal and external risk, audit and compliance frameworks.

***

**Important to your success**:

- VIC Workers Comp Scheme experience is essential
- A passion for helping our customers and delivering a great customer experience
- Strong interpersonal and communication skills with the ability to build strong, lasting relationships
- The ability to identify and implement business improvement initiatives
- Experience in case management within a personal injury setting
- Resilience and a proven ability to work in a highly energetic environment
- Project management skills/experience will be highly regarded, however are not essential

**What's on offer**
- Be part of a team that's open mindd, supportive and genuinely focused on customer outcomes
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, relgions, sexual orientatins, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contibute their unique perspective to our collective success and reach their fullest potential.

**Adjustments and support**

LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Great to have you on board. Let's care for tomorrow.

Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams i

  • Claims Specialist

    1 day ago

    Melbourne, Victoria, Australia Kennedy Reid Full time

    Job DescriptionThe RoleWe are seeking a skilled Claims Specialist to join our team at Kennedy Reid. As a Claims Specialist, you will be responsible for managing a portfolio of injured workers, liaising with internal stakeholders, and making liability decisions on claims.Key ResponsibilitiesManage a portfolio of injured workers, ensuring timely and effective...

  • Claims Specialist

    3 days ago

    Melbourne, Victoria, Australia Kennedy Reid Full time

    Job Title: Claims SpecialistAt Kennedy Reid, we are seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing a portfolio of injured workers, liaising with internal stakeholders, and making liability decisions.The RoleManage a caseload of up to 50-55 injured workers, ensuring timely and effective...

  • Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia eFinancialCareers Ltd. Full time

    About the RoleWe are seeking a highly skilled Claims Specialist to join our team at eFinancialCareers Ltd. as a Property Claims Specialist.Key ResponsibilitiesManage commercial property claims, providing exceptional service and support to customers while setting clear expectations for claims management.Keep up-to-date with a portfolio of claims, ensuring...

  • Claims Specialist

    4 days ago

    Melbourne, Victoria, Australia Kennedy Reid Full time

    Job Title: Claims SpecialistAt Kennedy Reid, we are seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing a portfolio of injured workers, liaising with internal stakeholders, and making liability decisions on claims.The RoleManage a caseload of up to 50-55 injured workers, ensuring timely and...

  • Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia eFinancialCareers Ltd. Full time

    About the RoleWe are seeking an experienced Claims Specialist to join our team at eFinancialCareers Ltd. as a Property Claims Specialist. This is an exciting opportunity for a skilled professional to work with a leading provider of insurance solutions for allied healthcare professionals.Key ResponsibilitiesManage medium-complex commercial property claims,...

  • Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia netwealth Full time

    About the RoleWe are seeking a highly skilled and experienced Claims Specialist to join our team at Netwealth. As a Claims Specialist, you will play a critical role in ensuring that our customers receive the best possible service and support in the event of a claim.Key Responsibilities:Manage and process claims in a timely and efficient manner, ensuring that...

  • Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia netwealth Full time

    About the RoleWe are seeking a highly skilled and experienced Claims Specialist to join our team at Netwealth. As a Claims Specialist, you will play a critical role in ensuring that our customers receive the best possible service and support in the event of a claim.Key Responsibilities:Manage and process claims in a timely and efficient manner, ensuring that...

  • Claims Specialist

    2 weeks ago

    East Melbourne, Australia Fuse Recruitment Full time

    About the RoleFuse Recruitment is seeking a highly skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for overseeing a portfolio of claims and ensuring deliverables are met from a claims perspective.Key ResponsibilitiesManage a portfolio of claims, ensuring timely and fair settlement of valid claimsLiaise with...

  • Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Fuse Recruitment Full time

    About the RoleFuse Recruitment is seeking a skilled Claims Specialist to join our team. As a Claims Specialist, you will be working with high-net-worth individuals to assist with their prestige motor insurance policies.Key ResponsibilitiesCollect client information for new quotes, renewals, endorsements, and claimsProcess payments, cancellations, and...

  • Insurance Claims Specialist

    6 days ago

    Melbourne, Victoria, Australia Ablethorpe Recruitment Full time

    About the RoleWe are seeking a talented Insurance Claims Specialist to join our client, an independent specialist claim manager providing innovative outsourced claim management services across all lines of general insurance.The successful candidate will be responsible for managing general liability claims across a portfolio of Australian and international...

  • Marine Claims Specialist

    1 day ago

    Melbourne, Victoria, Australia AIG Full time

    About the RoleThe Marine Claims Specialist will be responsible for investigating, evaluating, negotiating, and settling marine/specialty/property claims cases by collecting and analyzing data according to policy application and/or contract provisions.The ideal candidate will have adequate specialist knowledge in technical claims matters, including medium to...

  • Technical Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Gallagher Full time

    About the RoleGallagher is seeking a highly skilled Technical Claims Specialist to provide specialist technical oversight and knowledge to our claims team. As the primary specialist for technical knowledge, you will use your unique skillset to provide coaching and mentoring to claims staff with relation to technical claims matters.Key ResponsibilitiesApply...

  • Claims Specialist

    3 days ago

    Melbourne, Victoria, Australia Randstad Full time

    About the RoleWe are seeking a skilled Claims Specialist to join our team, responsible for assessing and managing motor claims. As a key member of our team, you will provide exceptional service to customers and internal stakeholders, ensuring a positive outcome for all parties involved.Key ResponsibilitiesAssess the eligibility of customers' claims for a...

  • Technical Claims Specialist

    1 day ago

    Melbourne, Victoria, Australia Gallagher Bassett Full time

    About the RoleWe are seeking a highly skilled Technical Claims Specialist to join our team at Gallagher Bassett. As a Technical Claims Specialist, you will provide specialist technical oversight and knowledge to your claims team, using your unique skillset to provide coaching and mentoring to claims staff with relation to technical claims matters.You will...

  • Insurance Claims Specialist

    1 week ago

    Melbourne, Victoria, Australia Ablethorpe Recruitment Full time

    About the RoleWe are seeking a skilled Insurance Claims Specialist to join our client's team, an independent specialist claim manager providing innovative outsourced claim management services across all lines of general insurance.The successful candidate will be responsible for managing general liability claims across a portfolio of Australian and...

  • Technical Claims Specialist

    1 week ago

    Melbourne, Victoria, Australia Ensure Recruitment Full time

    Technical Claims Specialist OpportunityEnsure Recruitment is seeking a highly skilled Technical Claims Specialist to join our client's team in Melbourne. As a leader in the Victorian worker's comp arena, our client is looking for an experienced professional to fill a key role in their organization.Your New RoleAs a Technical Claims Specialist, you will be...

  • Technical Claims Specialist

    6 days ago

    Melbourne, Victoria, Australia Ensure Recruitment Full time

    Technical Claims Specialist OpportunityEnsure Recruitment is seeking a highly skilled Technical Claims Specialist to join our client's team in Melbourne. As a leader in the Victorian worker's comp arena, our client is looking for an experienced professional to fill a key role in their organization.Your New RoleAs a Technical Claims Specialist, you will be...

  • Technical Claims Specialist

    2 weeks ago

    Melbourne, Victoria, Australia Home Instead-Bettendorf, IA Full time

    About the RoleWe are seeking a highly skilled Technical Claims Specialist to join our team at Home Instead-Bettendorf, IA. As a Technical Claims Specialist, you will play a critical role in providing specialist technical oversight and knowledge to our claims team.Key ResponsibilitiesProvide technical guidance and support to claims staff on complex claims...

  • Claims Specialist

    1 week ago

    Melbourne, Victoria, Australia Succession Partners Full time

    Succession Partners is seeking a Liability Claims Consultant to join their team. As a key member of the claims specialist provider, you will be responsible for managing a personal injury and general liability portfolio, assessing liability and financial exposure, and working with a dedicated team of legal qualified claims professionals. The role offers a...

  • Claims Specialist

    1 week ago

    Melbourne, Victoria, Australia Succession Partners Full time

    Succession Partners is seeking a Liability Claims Consultant to join their team. As a key member of the claims specialist provider, you will be responsible for managing a personal injury and general liability portfolio, assessing liability and financial exposure, and working with a dedicated team of legal qualified claims professionals. The role offers a...