Account PMO

4 weeks ago

Canberra, Australia DXC Technology Full time

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

We are looking for an **Account PMO **to join the team.

**Essential Job Functions**
- Creates governance metrics for small programs or accounts or sections of larger programs or accounts. Assists in coordinating governance meetings and ensures and validates that meetings occur.
- Creates and maintains assigned account(s) master calendar. Drives the logistics of governance meetings and schedules meetings where appropriate.
- Reviews and analyzes the use of account processes. Executes the account management and project management processes.
- Consolidates and analyzes metrics for governance, processes and account reviews; recommends service improvements across the accounts.
- Perform project lifecycle management. Initiate projects, monitor and control, and close according to DXC standards
- Engage in project milestone management and related financial activities around billing, change control and forecasting.
- Perform basic project financial reviews. Creating forums for reviews and tracking of project financial issues.
- Develops account customer satisfaction survey questions and communication plans; analyzes and summarizes results for account improvements.
- Examines client facing account level reports for accuracy. Recommends adjustments and makes changes as approved by account program management.
- Reviews project integration processes and reporting for accuracy. Documents, recommends changes or adjustments and applies as appropriate.
- Develops training materials on processes, tools and reporting for clients and the company.

**Basic Qualifications**
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in Management or related field preferred
- Six or more years of business management or related experience
- Experience working with account management systems
- Experience implementing processes

**Other Qualifications**
- Good analytical skills
- Good project management skills
- Good leadership and organizational skills
- Good interpersonal skills to interact with customers and team members
- Good communication skills
- Ability to work in a team environment
- Ability to work in a complex environment

**Trust, Transform & Thrive** with a company whose mission is to lead clients on their digital transformation journeys, DXC Technology will be recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

If you are a self-starter with a strong customer focus and a results oriented approach complimented by your strong verbal and written communication skills, we would like to hear from you.

**Your w**orking **e**nvironment**

**V**irtual/flexible/on-site**/travel**
In alignment with our commitment to fostering a flexible and dynamic work environment, we have adopted a hybrid working approach that acknowledges the importance of in-person collaboration while recognising that the determination of your work location will be based on a range of factors to ensure both individual preferences and operational requirements are met

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

****How **t**o **a**pply** & our commitment to you** in **return**

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

Interviews and onboarding are conducted online, as part of us being a virtual-first company.

**We are an** **Equal Opportunity **Employer**

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.

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