Sales & Guest Experience Coordinator

3 weeks ago

Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Mill Park Leisure Centre - Mill Park VIC 3082**
- Are you passionate about promoting aquatic and leisure activities to the community?
- Do you possess the skills and ability to build, develop and lead an enthusiastic team?
- A generous remuneration package including incentives to attract the right applicant

**The Role**The
**Sales and Guest Experience Coordinator **reports directly to the Sales and Guest Experience Manager, who leads a team to deliver exceptional guest experience to all current and prospective guests in line with the Belgravia Leisure Guest Charter. The Sales and Guest Experience Coordinator will train, develop and be accountable for the performance of Guest Experience Officers and drive all subscription membership results across all programs provided by the facility.
- Train and develop frontline staff to meet sales targets, and deliver exceptional guest experiences in line with Belgravia Leisure’s Guest Experience Charter
- Meet the set new member and growth targets on a daily/weekly/monthly basis
- Provide exceptional guest experience in person and over the phone to existing and prospective members and guests
- Provide relevant and accurate information and an excellent experience to prospective members by handling enquiries in line with company processes and systems
- Assist in lead generation through digital and traditional marketing activities
- Conduct tours of the centre/facility as necessary with the outcome to turn a prospective member/guest to an ongoing member of the facility
- Set rosters in line with the business budgets
- Attending and participating in centre senior leadership meetings and projects
- Compiling and presenting monthly reports

Skillset
- Experience in a sales and customer facing environment
- Experience leading teams in the health, fitness, leisure or recreation industries is highly regarded
- A solid understanding of business needs and processes as pertaining to KPIs, budgets and service standards
- Experienced in motivating teams to reach targets
- A people person with exceptional interpersonal skills
- Experience in using social media platforms
- Flexible to work days/evenings and weekends
- National Police Check and Working with Children Check
- First aid and CPR
- Experience in team leadership, training and development

**The Company**

**Belgravia Leisure** is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.

We are in an exciting period of growth and look to continue to diversify and deliver results while being a strong community citizen. With an annual turnover in excess of $180m, the group are looking for the best and brightest to assist with taking the organisation into the future.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

  • Sales & Guest Experience Coordinator

    3 weeks ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Mill Park Leisure Centre - Mill Park VIC 3082** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess the skills and ability to build, develop and lead an enthusiastic team? - A generous remuneration package including incentives to attract the right applicant - Train and develop frontline staff to meet...

  • Guest Experience Officer

    3 weeks ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Mill Park Leisure Centre - Mill Park VIC 3082** - Great career paths and development with an entrepreneurial organisation - Multiple positions available - Enjoy a great work / life balance with mornings, evenings and weekend shifts This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave...

  • Guest Experience Coordinator

    7 days ago

    Parramatta Park, Queensland, Australia Royal Australasian College of Surgeons (RACS) Full time

    We are seeking a highly organized and detail-oriented individual to fill the role of Guest Experience Coordinator. As a key member of our Housekeeping team, you will be responsible for ensuring our guests have an exceptional stay, from check-in to check-out.Your primary responsibilities will include:Coordinating housekeeping activities, scheduling and...

  • Customer Service Officer

    3 weeks ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Thomastown Recreation & Aquatic Centre - Thomastown VIC 3074** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess outstanding people skills with the ability to generate leads? - Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service? - Enjoy a...

  • Customer Service Officer

    1 week ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Thomastown Recreation & Aquatic Centre - Thomastown VIC 3074** - Are you passionate about promoting aquatic and leisure activities to the community? - Do you possess outstanding people skills with the ability to generate leads? - Are you passionate about fitness, love dealing with people and thrive on delivering unbeatable customer service? - Enjoy a...

  • Cleanliness and Guest Experience Specialist

    7 days ago

    Parramatta Park, Queensland, Australia Novotel Hotels Full time

    About Our TeamWe are a dynamic and dedicated team at Novotel Hotels, committed to providing exceptional guest experiences.As a Housekeeping Supervisor, you will play a key role in maintaining the highest level of cleaning standards and developing a motivated team.Your Key Responsibilities:Lead and motivate a team of industry potentials.Maintain brand...

  • Retail Sales Assistant

    2 weeks ago

    Mill Park, Australia Vodafone Full time

    **Retail Sales Associate** We have an opportunity for a Retail Sales Consultant to join our high performing sales team at Vodafone Plenty Valley. **We are a Vodafone branded retailer.** **Casual Positions.** **Locations: Westfield Plenty Valley.** **What are we looking for?** Personality and attitude is key. You must be genuine and willing to go above...

  • Sales Professional

    2 weeks ago

    Mill Park, Australia Michael Hill Full time

    We are a market leading, premium jewellery brand operating a network of stores across Australia, New Zealand and Canada. As an influential Sales Professional with our Michael Hill Plenty Valley team, you’ll be the centrepiece to helping each customer mark life’s most memorable moments. Michael Hill Plenty Valley is looking to welcome a new casual sales...

  • Team Members

    2 weeks ago

    Mill Park, Australia Timezone Full time

    Who is Timezone? Timezone is a fun-filled entertainment destination where guests come for the excitement and our team stay for the FUN. Timezone is a part of The Entertainment & Education Group (TEEG) which is one of the world’s largest entertainment brands and includes our other brands Kingpin & Zone Bowling. Across Australia & NZ we have more than 90...

  • School Photography Sales Manager

    2 weeks ago

    Mill Park, Australia Magic Photography Full time

    **Become the Growth Engine of Magic Photography!** Celebrating 8 Years of Capturing Moments: Join us as we expand into schools and sports! Are you a driven B2B Sales professional, passionate about building relationships and exceeding targets? Magic Photography, a family-owned leader in childcare and school photography, seeks a dynamic Photography Sales...

  • Sales Professional

    2 weeks ago

    Mill Park, Australia Bevilles Jewellers Full time

    **Start your journey with Bevilles today!** Work with a brand that believes you are fabulous and empowers others to feel fabulous too. Why Bevilles Since 1934, Bevilles has been passionate about creating a vibrant and engaging retail environment for customers to indulge and spoil themselves. Today, Bevilles is on a growth path - we are opening stylish new...

  • Assistant Venue Manager

    2 weeks ago

    Mill Park, Australia Timezone Full time

    Who are we? Timezone is an energetic and upbeat entertainment destination where guests come for the excitement and our FunSquad stay for the FUN! Timezone is proudly a part of The Entertainment and Education Group (TEEG), one of the world’s LARGEST entertainment brands and includes our other brands Kingpin and Zone Bowling. Across Australia and NZ we have...

  • Welcoming Guest Rooms Coordinator

    6 days ago

    Parramatta Park, Queensland, Australia Pullman Hotels & Resorts Full time

    RequirementsTo succeed in this role, you will possess:Previous housekeeping experience, preferably in a luxury hotel environment.Flexibility to work across a 7-day roster, with a strong ability to manage your time effectively and prioritize tasks.Excellent attention to detail, ensuring every aspect of your work meets high standards.Strong communication...

  • Aquatic Services Coordinator

    3 weeks ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Mill Park Leisure Centre - Mill Park VIC 3082** - Build your own team and leave a legacy with the culture you create - Enjoy a great work / life balance with mornings, evenings and weekend shifts - Amazing opportunity to be a pivotal member of the leadership team of a redeveloped facility This is a great opportunity for qualified, friendly and...

  • Aquatic Services Coordinator

    2 weeks ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Mill Park Leisure Centre - Mill Park VIC 3082** - Build your own team and leave a legacy with the culture you create - Enjoy a great work / life balance with mornings, evenings and weekend shifts - Amazing opportunity to be a pivotal member of the leadership team This is a great opportunity for qualified, friendly and skilled Aquatics Services...

  • Duty Manager

    4 weeks ago

    Mill Park, Australia The Sporting Globe Full time

    **Join Our Team as a Duty Manager at Sporting Globe Bar!** The Sporting Globe Bar and Grill is a popular sports bar and grill chain that offers function, casual dining, and a large bar space with TAB based in Australia. With locations across the country, it has become a destination for sports enthusiasts, offering a unique dining experience and live sports...

  • Sales Assistant

    2 weeks ago

    Mill Park, Australia The Just Group Full time

    **Job no**: 794447 **Work type**: Casual **Location**: Melbourne - North **Categories**: Retail - Store **ABOUT THE ROLE** We currently have an exciting role at our **Plenty Valley** store for a bright and bubbly, customer orientated Casual Sales Assistant. As a Smiggler, you will have a passion for our product. Your smiles and giggles will enable you to...

  • Casual Sales Assistant Prouds Plenty Valley

    3 weeks ago

    Mill Park, Australia Prouds Careers Full time

    Opportunity to grow your long-term retail career - Join Australia’s largest family owned jewellery retailer - Become a part of our 118 year legacy We are renowned, high-quality and timeless Are you a motivated sales superstar looking for more than just a job? Do you have an interest in all things sparkly? Are you looking for a challenge within a...

  • Aquatic Schools Coordinator

    2 weeks ago

    Mill Park, Australia Belgravia Health & Leisure Group Pty Ltd Full time

    **VIC, Thomastown Recreation & Aquatic Centre - Thomastown VIC 3074** - Build your own team and leave a legacy with the culture you create - Enjoy a great work / life balance with mornings, evenings and weekend shifts - This is an amazing opportunity to be a pivotal member of the leadership team opening a redeveloped facility **The Role** The **Aquatics...

  • Sales Coordinator

    3 weeks ago

    Albert Park, Australia Coates Full time

    **SALES COORDINATOR** **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re...