IT Manager

**About Us**

ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets. In Australia, ASSA ABLOY has a manufacturing sites which takes design concepts through to finished products for both the local and export market. Our iconic brands, such as Lockwood, Abloy, Whitco and Yale, are driven by innovation and have been recognised with ASSA ABLOY’s inclusion in Forbes’ Top 100 most innovative companies list, on four separate occassions.

**About The Role**

We currently have an opportunity for an experienced **IT Director - Pacific North East Asia Division** to join the ASSA ABLOY team based in Oakleigh, Melbourne.

Reporting to the SVP and Chief Financial Officer - Pacific Region, this role is highly collaborative and requires the ability to partner with ASSA ABLOY colleagues and functional peers across the organisation as global practices and policies are implemented in business entities based in Australia, New Zealand, Korea, Japan and USA.

About You

Your previously demonstrated ability

**Business Relationship and Demand Management**:

- Collaborate with divisional business leaders to understand IT requirements.
- Develop and execute IT strategies aligned with business objectives.
- Manage IT demand and prioritize initiatives.

**Global Initiatives and Standardization**:

- Implement global infrastructure and security standards.
- Collaborate with global IT teams on standardized technologies and processes.
- Ensure compliance with global IT policies and procedures.

**Customer-Facing Applications**:

- Work with global IT teams to develop and implement customer-facing solutions.
- Enhance customer experience through technology.

**Local IT Support**:

- Overall demand management for the division
- Manage end-user computing and facilities IT support for Australia, New Zealand, Korea, Japan, and US business units.
- Ensure high availability and reliability of local IT infrastructure.
- Lead a team of IT professionals, providing guidance and development opportunities.

**Technical Skills**
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Partner on core platform management (ERP, CRM, E-Commerce, BI).
- Proficiency in IT service management frameworks (e.g., ITIL).
- Experience with cloud computing platforms (e.g., Azure, AWS).
- Strong understanding of cybersecurity best practices.
- Familiarity with IT governance and compliance frameworks.
- Experience working in a global organization, preferably in a multinational company.
- IT vendors and service providers: manage relationships and negotiate contracts.

**In Return**

This is a fantastic opportunity to undertake operational and strategic IT and be part of a leadership team in a company competing on the global stage. As a global company there is a diverse range of opportunities, both locally and abroad. We offer a competitive salary, and the opportunity to develop and enhance your career. We take great pride in the efforts of our team members who create a supportive team environment and make ASSA ABLOY such a great place to work.

**We are the ASSA ABLOY Group**

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.