Night Auditor

7 days ago


Potts Point, Australia Lancemore Hotel Group Full time

**Be part of our fun, guest service focused team**:

- ** Your choice - Casual or Part Time (PT minimum 15 hours weekly)**:

- ** Attractive salary + benefits**:

- ** Easy to get to location and close to public transport**

Described by Qantas as the hotel where the 'Cool Kids' stay, **Larmont Sydney** by Lancemore is located at one of Sydney's trendiest address' and we are on the hunt for an experienced and charismatic** Night Auditor **to join our fun guest service focused team

**About The Role**:

- Deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay
- Make recommendations on the hotel, local neighborhood and Sydney attractions
- Respond to guest feedback, concerns or complaints from guests appropriately and follow up/report as required

**About You**:

- Success in a similar role and exposure to front office reception and reservations work
- Deliver exceptional guest service and get a kick out of helping, problem-solving and being accountable for your workload
- An acute eye for detail and exceptional administrative skills and able to pick up systems
- Ability to work under pressure in a varied, fast paced environment, by taking initiative and working collaboratively
- Commitment with flexibility to work mornings, evenings, overnights, weekends and public holidays
- Positive mindset and a can do attitude

**About Us**:
Founded in 1986, **The Lancemore Group** is a leading Australian boutique lifestyle brand and pioneer in boutique hotels and residential conference facilities.
- Our hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and an award winning wines.
- We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company.
- You will be joining a high performing workplace that believes in developing new talent and empowering people to drive their own results.
- We value our people and, as such, offer career progression, generous staff discounts, company wide incentives and team social activities.

If you are a talented, passionate and performance driven individual wanting to enjoy your career within an established boutique hotel brand and supportive team, then...

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