![Heaton Rail Pty Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Coordinator
3 weeks ago
Full-time role in a global tier one company
- Help keep the transport, mining and defence industry moving safely
- Real opportunities for development and career progression
**Our Client**
Our client is a global leader in the manufacture and maintenance of systems for the transport, mining, industrial and defence industries.
**Roles and Responsibilities**
This Customer Service Coordinator role is responsible for supporting the Mining, Industry and Defence division. Roles and responsibilities of this position include:
- Creating quotes and following up to ensure the orders come through
- Order processing, confirmation and updating client portals
- Engaging with team to ensure that client is kept up to date regarding their order requirements
- Updating SAP and other systems throughout the quotation and order process
**Skills and Experience**
- Experience and/or interest in either customer service, account management, accounts, coordination, logistics etc.
- Heavy industry experience would be beneficial (e.g. mining, rail, defence, automotive, manufacturing, oil & gas, power, marine, aerospace etc.)
- Experience with SAP or other ERP and related systems (e.g. Maximo, Oracle) would be beneficial, however, can be taught to anyone who is computer savvy
**What’s in it for you?**
- Long term stable role with a global leader
- Comprehensive on the job training
- Opportunities for growth, development and career progression
- Hybrid and work from home options available (after initial training/probation period)
**About Heaton Rail**
Heaton Rail undertakes work both locally and internationally for some of the world’s best rail companies that make a positive difference to millions of people’s lives every day.
We help our clients do more, faster and better by connecting when with bright passionate engineering, management and specialist talent in the fastest way possible.
At Heaton Rail, our people and talent network are truly our most important resource. As the famous old saying goes, “a railway is 95% people and 5% iron”.
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