Clinical Services Attendant

7 months ago

Brisbane, Australia Icon Group Full time

**Customer Service**

**Brisbane**

**Part Time**

**Icon Cancer Centre Australia**

This is an opportunity to join a community that truly holds human connections close to heart. We work with purpose at a fast pace, and we genuinely appreciate that all contributions make an impact. Our work is always important and not always easy, and we know the secret ingredient is our incredible, supportive people.

**Key Points**:

- **Support our Patients**in treatment and keep our Clinic treatment ready (Patient Dietary Support, Stock Control, Basic Clinical Support and Administration)
- Work Side-By-Side with a **Friendly, Supportive,**Multi-Disciplinary Team.
- **Permanent part-time (0.8)**:

- Monday to Friday across Clinics - Icon Cancer Centre South Brisbane QLD

This a great opportunity for a highly organised, energetic person with a passion for customer care

**About the role**:
We currently have a wonderful opportunity for someone with customer service experience to join our South Brisbane Icon Cancer Centre team in the role of Clinical Services Attendant. The overall purpose of this position is to support the Day Oncology Unit by ensuring our patients receive refreshments and food service during their treatments, maintaining a clean and safe day hospital environment and providing basic support to the nursing and administration teams. In this role, you will report to our supportive Nursing Manager and will operate in a part-time capacity, working 4 days per week.

**Ideally, we would like to find someone who can also work across other Icon Cancer centres in Brisbane as the need arises and if they are able.**
***
**Key Responsibilities**:

- Providing support to patients by ensuring their overall comfort during their admission and attending to their dietary needs.
- Assist the nursing team with basic clinical support.
- Maintain equipment maintenance schedules and action facility maintenance tasks as required.
- Maintain required stock levels and complete bi-annual stocktakes
- Utilising the purchase order system to maintain appropriate levels.
- Maintain a clean clinical environment, including cleaning treatment rooms and chairs.

**About Icon**:
“Opportunities come at Icon that you don't get at other places. It also means there are endless professional development opportunities with different projects. Open your mind - see what possibilities are out there in Icon.” - Georgina Whelan - Site Manager, Icon Cancer Centre

Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

We bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy and chemotherapy compounding to deliver a true end-to-end seamless service for cancer patients internationally. This care is delivered by a strong, experienced and passionate multidisciplinary team.

Patients are at the heart of everything we do. Our care is truly end-to-end. Our growth is fast. Our technology is cutting edge. And our social impact is global.

**Skills & Experience**:
To be successful in this role you should be able to demonstrate:

- Exceptional communication and customer service skills.
- Great organisational skills.
- Professional, efficient and friendly manner.
- Your ability to be a genuine team player willing to support your colleagues as required.
- Ability to communicate with patients in a friendly, compassionate and caring manner.
- Ability to work independently and efficiently.
- Proficient use of Microsoft Office programs.

**A few of our benefits**:

- **Access to novated lease options via our partner RemServ**:e.g., Pay for personal car, rgo, insurance, fuel & servicing _with before tax earnings_, potentially saving thousands
- **Employee Assistance Program**:Confidential external counselling & support service. Talk about work, money, family and everything in between with extensively trained professionals.
- **Development Pathways**:We love hearing how we can help you thrive in your career Set individual goals with leaders across the business and we’ll help you grow with us.
- **Online Courses**:Free access to an abundance of online courses in both clinical and non-clinical categories

**How to Apply**:
If you are highly enthusiastic, quick to adapt in a fast-paced environment and are passionate about healthcare, we want to hear from you. In return we offer a friendly, dynamic work environment with career development pathways and the opportunity to work for a growing and innovative market leader.

**COVID-19 Health Requirement**:

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