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Founded in 1968, **HYTORC** pioneered the first powered torque tool system and continues to be the premier provider of bolting solutions through constant investment and innovation; culminating in today’s series of smart bolting systems that communicate with in-house developed apps for system control, data exchange, and software updates.
We are looking for someone who has the same passion that took us from our humble roots to the world class organization we are today and who will continue to push the limits of what is possible to provide our customers with the most advanced, safest, and productive bolting solutions.
We are proud to be recognized as the innovation leader in our industry, providing award winning solutions to leading businesses globally. Our customers include SpaceX, GE, Tesla, Boeing and many more world class companies. We proudly design and build our products in the USA
**THE ROLE**
We are looking for a dedicated, punctual and consistent store person to assist with our expanding business and significant increase in goods inward and outward volume. This is a warehouse based position with occasional paid overtime required.
This position will provide a range of support services across the organisation, prioritising administrative support in the allocated region. Reporting to the Operations Manager you will work closely with customers, technicians and the sales force daily to ensure the smooth processing of service jobs and quotations coupled with hire-tool administration and basic service reporting functions. You will liaise with internal and external customers to deliver a timely and efficient service experience.
**Duties and Responsibilities**
- Booking freight/logistics coordination using various platforms.
- Warehouse & workshop maintenance - general housekeeping and tidying of the warehouse and surrounding area including a weekly clean of workbenches
- Shipping and Receiving of customer tools for service center.
- Assistance with hire fleet orders from clients/sales agents.
- Load/unload delivery trucks using walkie stacker forklift.
- Service Admin support, setting up jobs for technicians.
- Collect payments from customers.
- Customer service support, liaising with clients.
- Providing overall administrative support to regional location.
- Administration tasks, data entry etc
- Complete monthly inventory cycle counts.
- Maintain database of customer tools and next service/calibration date
**Required Skills and Experience**
- Experience in a service or maintenance administration environment
- Solid understanding of quoting, invoicing and basic business practices
- Attention to detail and the ability to work under pressure to tight deadlines in fast paced environment
- Computer literacy including use of Microsoft Office suite, word, excel, outlook, Dropbox & cloud-based systems
- An ability to prioritize jobs and the flexibility to multitask
- Exposure to a mechanical workshop environment would be advantageous
- Experience in stock management and storage systems maintenance
- Dangerous Goods certification and experience would be advantageous
**Benefits and Culture**
HYTORC offers a very supportive work environment with a focus on developing staff and helping people to realize their full potential. We offer a relaxed yet focused atmosphere where staff are given the opportunities and support needed to grow and succeed.
Pay: Up to $55,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Adelaide Region SA: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Point of Sale (POS) software: 1 year (preferred)
- Working towards sales targets and KPIs: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person