Student Success Officer
1 month ago
Continuous, Full Time (37.5 hours per week)- Classification H0505| $75k - $84K plus 17% employer superannuation contributions- Periodic salary increases between 1 January 2025 to 1 July 2026 totalling an 8% increase- Salary Packaging opportunities- Ref: JR103191
About Us
Our Student Success Specialist Team is dedicated to delivering expert support tailored to the unique needs of international students, including visa compliance guidance. As a vital part of the broader Student Success Team, we play a key role in enhancing student experiences, ensuring smooth transitions, steady progression and outstanding achievements throughout the entire student journey.
Whether supporting domestic or international students, our commitment extends across all levels of study—undergraduate and postgraduate—both onshore in Australia and online. By aligning with university-wide initiatives, we strive to foster academic excellence and boost graduation outcomes for students around the globe.
The Role
As part of the Student Journey Services team, Student Success Officers play a crucial role in supporting the Student Success Specialist Team, which addresses complex student cases, international student needs and compliance requirements.
What you’ll bring to this role- A degree with subsequent work experience; or an equivalent combination or relevant experience and/or education/training.- Experience in managing and providing excellent customer service.- High level of organisational, time and workload management skills.- Analytical and problem-solving skills.- Computing skills and experience using word processing, spreadsheets and database software.
Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applicants must have valid work rights.
What you’ll get in return
You will be part of a vibrant and talented team, work in an innovative and lively university community and enjoy the benefits that come with working at Murdoch.
Our people enjoy a lively, natural campus and world-class facilities, as well as a range of benefits including:
- Competitive remuneration- Paid leave entitlements- Flexible work arrangements- Salary packaging options- Employee Assistance Program- On Campus Services and Facilities, including a Childcare Centre, Gym, Vet Hospital and Chiropractic Clinic
To Apply- A cover letter including a statement addressing the selection criteria (with reference to the Position Description)- Your most recent resume (CV)
Position contact: Larson Lee, Student Success Team Leader,
Closing date: 8 December 2024 (11:59pm AWST)
The University reserves the right to withdraw this advertisement at any time.
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