Service Delivery Coordinator

6 days ago


Salisbury, Australia Astrum Recruitment Full time

Market Leader - Well Known Brands
- Onsite Parking. Close to Transport.

This well-established business is a market leader and recognized as one of the largest and most successful technology based companies in the world.

We currently have an exciting new opportunity for a Service Coordinator to join the team based in Salisbury, QLD

This position will be the key interface for clients and responsible for the efficient coordination, quality assurance and administration of emergency planning services.

**In this varied role, you will be responsible for providing,**
- Coordination and development of delivery, evacuation diagrams and emergency plans
- Ensure evacuation diagrams meet quality standards
- Financial administration including raising purchase orders and processing invoices
- Respond to customer queries and liaise with internal & external customers
- Maintain client records
- Liaising with trainers on the drawing work
- QA the drawing work to our standards
- Sending drafts to customers
- Raising PO for printing
- Dispatching

This role is quite varied and needs someone who is very well organized and has high attention to detail, and takes a proactive approach to their work.

Ideally you will have similar experience e.g. Service Coordination or Scheduling, gained from within a service focused industry.

This will be further enhanced by your highly developed customer communications and reporting capabilities, and strong MS Office skills.

In return you can expect a salary and with incentives at a level in line with your ability and experience.

**To be considered for this position you must have experience in**:

- A service coordination and / or scheduling role
- Quality assurance and have an eye for detail
- Dealing with daily customer communications
- Microsoft Office - Intermediate Level
- Systems experience in Pronto and Accelerate (desirable)
- Training and /or emergency planning coordination (desirable)

The person would need to be comfortable in our drawing suite Plan Studio. Training is provided

**We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA, and all cultural and language backgrounds.



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