Ecommerce Specialist

2 months ago


Sydney, Australia Dyson Full time

About Us

Dyson is a global technology company with a unique philosophy - to solve problems that others ignore. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different.

About the Role

Main responsibilities include but not limited to:

- Drive best-in-class campaign activations for ANZ, embedding robust working processes, and planning and executing onsite merchandising and user journeys to optimise performance
- Drive post-campaign and ongoing website analysis and insights, measuring performance to identify optimisation opportunities
- Support user experience enhancements, delivering projects to improve online journey's, product discoverability, and merchandising, with particular focus around campaigns and product launches
- Working with the eCommerce team in developing and planning activations and initiatives
- Support and work with internal teams such as eCommerce, Brand and digital to assist in planning and executing eCommerce campaigns and initiatives
- Assist in regular optimisation initiatives and day-to-day trading activities
- Support testing and implementation of new website enhancements
- Supporting operational issues such as ad-hoc requests, technical issues and incident management
- Support the eCommerce team in delivering total site CVR, ATB and shopping behaviour targets
- Support other internal teams with activities such as customer care, finance and fulfilment with any eCommerce related activities
- Build effective relationships with the Brand, Retail, PR, Design, Support and Dyson Group to help plan, manage and execute strategy

About You

The eCommerce Specialist will bring strong organisational, planning and time-management skills, with a proven capacity to prioritise and perform time-sensitive tasks coupled with a keen eye for detail. You can work independently and can understand and cope with technical detail along with a can-do attitude and plenty of initiative. You are highly organised and delivery focused and possess excellent communication skills both written and verbal.

Previous skills & experience:

- Bachelor’s degree in a related field
- Solid experience in a Digital/Marketing role
- CMS/eCommerce platforms
- Executing eCommerce activities such as merchandising and campaign delivery
- Languages: HTML/CSS
- CMS: Magento 2
- Advanced proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and Google Analytics
- Positive and proactive approach
- Strong interpersonal and group communication skills
- A love of Digital and eCommerce
- Ambition to grow Dyson business
- Adobe Photoshop experience would be beneficial

**Benefits**:
At Dyson, our people are at the heart of everything we do. We value you bringing your whole self to work - your authentic you. We believe that diversity and an inclusive team is what sets us about and brings about great ideas, innovation and growth.

Outside of a competitive salary package, our team members receive additional paid annual and personal leave, a generous above market parental leave offering and ongoing learning and development opportunities.

We have a vibrant and diverse culture that is geared towards recognition and realising ambition.


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