Clinical Applications Support
2 weeks ago
**Vacancy No**
- VN11328
**Status**
- Active
**Employment Type**
- Full Time
**Brand**
- IDX
**Department**
- IT
**Region**
- Peel
**Site**
- Mandurah Head Office
**Applications Close Date**
**Description**
- At Integral Diagnostics we believe in building a healthier world, one patient at a time.
- ASX top 300 listed company
- Leading healthcare provider
- Flexible working environment
Integral Diagnostics (IDX Group) is a leading provider of quality diagnostic imaging services, focussed on delivering the best health outcomes for our patients. We have established a strong reputation for quality, excellence, and innovation based on the knowledge and skills of our professional teams. IDX is listed on the Australian Securities Exchange (ASX) and is a recent addition to the ASX 300 Index. We proudly now have a team of more than 1900 radiologists, imaging and support staff across 89 sites in Australia and New Zealand.
Responsibilities include:
- Manage escalated tickets from the Group Applications Support team that require advanced troubleshooting/assistance or further training and liaise with vendors to resolve issues.
- Assist with the implementation of all IDX Clinical Applications, including planning, requirements gathering, workflow analysis, demonstrations, training, and implementation activities.
- Assist with the creation and continuous evolution of standardised training materials, delivery methods and producing best practice learning material (user guides, videos etc).
- Contribute to a positive and enthusiastic workplace environment, enjoy, and celebrate achievements.
**Key Responsibilities**
- About You:
- Demonstrated experience in delivering exemplary support to end-users at all levels of the business.
- Excellent communication (verbal and written) and presentation skills.
- Ability to work independently and self-manage your workload.
- Available to travel as and when required.
FOR YOU
- Competitive salary, laptop, mobile phone.
- Benefits scheme includes salary packing options, discounted health insurance, fitness passport, generous discounts on medical imaging, banking & travel benefits, employee assistance program, and more
- Generous employee referral program to financially reward our employees on referring great talent.
- Recognitions programs to recognise, celebrate and reward our employees.
- Innovative and expanding company
- Support and engagement with IDX Group Marketing & Business Development team
- Leadership development opportunity - career advancement
- Health and well-being programs
- Flexible work options
- Paid Parental Leave
- Great work-life balance with flexibility available
Interested?
Please note: Police check and proof of covid vaccination will be required for successful applicants.
We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply
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