Tenancy Assistant

**Introduction**:
**Join us and share our Vision**:
‘All people affordably housed in neighborhoods that support life opportunities’

Housing Choices Australia (Housing Choices) is a leading and growing national not-for-profit housing provider. Our goal is to ensure that people are housed in inclusive communities and to create homes that encourage a sense of belonging. We own and/or manage more than 7,000 homes, accommodating over 8500 tenants across Victoria, Tasmania, South Australia, New South Wales and Western Australia.

We provide a culture that supports individuals to be their best, with opportunities for personal and career development. We are committed to cultivating an equal, diverse, and inclusive environment for our staff, residents, and stakeholders.

**Description**:
Join a dedicated, friendly team who really care about the work that we do for the people we house. This role is based in our office in Mandurah for a 6-month contract. You will collaborate very closely with a dynamic team of Tenancy Assistants and Tenancy Officers. We pride ourselves in our collaborative work which focuses on the provision of person-centered tenancy management.

As a Tenancy Assistant, you will be an integral part of the team. Duties revolve around various administrative tasks, managing schedules, low level debt recovery, booking/closing inspections, signup packs including Lease Agreements and providing support to Tenancy Officers. There will be occasional site visits, assisting with phone calls and liaising with various specialist teams. You will learn about the various programs we look after and work together with our stakeholders to support our tenants.
We seek an organised individual with a strong administration and time management skills who is an effective communicator. To be successful you will need to demonstrate that you have high attention to detail the capacity to engage with a wide cross section of individuals and an ability to prioritise workloads.

Full training will be provided, however previous experience in Real Estate is highly regarded. This is the opportunity to move from private into the not-for-profit sector.

**Skills and Experiences**:
**About You**:

- previous administrative experience is essential, preferably in the Real Estate Industry.
- Strong person-centred values.
- Demonstrated willingness and ability to follow and adhere to established processes and procedures and to work with good attention to detail.
- Confident communicator, with demonstrated ability to interact sensitively and professionally.
- Strong organisational skills.

**What we offer in return**:

- Salary Packaging for living expenses, meal, and entertainment expenses.
- Onsite parking.
- A friendly team
- On the job training.
- Agree and undergo any other employment screening as required by Housing Choices - including but not restricted to Working with Children or Vulnerable Persons and NDIS Worker (this will be as applicable based on the state location and/or function of the role)
- Agree and comply with Child Safety policies and procedures.