Food and Beverage Duty Manager

3 months ago

Newcastle, Australia Bannisters Port Stephens Full time

A fantastic opportunity exists for the right manager ready to dive into a new role and a coastal lifestyle change. Bannisters Port Stephens is looking for a Duty manager. The hotel is home to ‘Rick Stein at Bannisters,’ poolside Terrace Bar, Cheeky Dog bar, Spa Bannisters and luxury accommodation. You’ll be a part of a diverse team and supported by a crew of hospitality professionals with marketing, finance and operational support while having the freedom of brand autonomy.

We are looking for a manager who leads from the front and focuses on building relationships. We are looking for someone who brings 3 years of experience to this role and motivates and trains their staff through their own great customer service style.

To succeed in this position, you will need to put people first, willing to put in the time to build relationships with the locals and get involved in the community to understand what they want.

Knowledge across operational software is assumed, but experience in Deputy, Kounta, Sevenrooms and Lightyear will get you off to a flying start.

**What will you be doing?**
- Working alongside all departments to support hotel operations and resolve any problems that may arise.
- Make sure a high level of service is maintained within all areas of the hotel
- Ensure compliance with all standards and procedures
- Focus on guest satisfaction and handle any service related issues
- Review staffing levels on a day to day to meet targets

**What’s on offer**

This role will be challenging, fun and rewarding.

We are currently trading from over summer and weekends. We’re a flexible management team and all work together to make sure your days away are covered. Live in a cracking part of the coast, just 50minutes from Newcastle and 3 hours north of Sydney.

All applicants must hold a current RSA and working rights to Australia.

**Benefits**
- Coastal lifestyle with a great working culture
- Professional development and career progression
- Excellent staff discounts on accommodation, food and beverage across the hotel
- Staff meals

**Salary**: $71,000.00 - $80,000.00 per year

**Benefits**:

- Employee discount
- Professional development assistance
- Visa sponsorship

Schedule:

- 8 hour shift

Work Location: In person

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