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Food & Beverage Attendant

7 months ago

Perth, Australia Holiday Inn Full time

What’s on the menu for your next career move? As our new Food & Beverage Attendant, you could be helping us ensure our guests enjoy a truly memorable experience - whether they’ve worked up an appetite for a full conference banquet or are just joining us for their favourite hot beverage.

**Ivy & Jack** is a 120-seat venue perched on the doorstep of Perth CBD, on Hay St. It was once home to the old Town Cinema but is now an urban industrial-chic restaurant with a modern twist.

Ivy & Jack is a favourite venue for many, offering the best daily Happy Hour specials in the CBD, Thirsty Thursdays, Fab Fridays, $18 lunch specials, and more

Ivy & Jack is part of the Holiday Inn Perth City Centre, so our customers can vary from in-house guests (often enjoying buffet breakfast), external customers, or corporate clients utilising our conference spaces. The venue is open from breakfast to dinner, 7 days per week.

Ivy & Jack is looking for experienced Food and Beverage Attendants to join our team. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.

As a Food & Beverage Attendant, you will be warm and welcoming, delivering a personal level of service to our customers at Ivy & Jack.

**This role is responsible for...**
- Delivering the Holiday Inn service promise of 'Making Guests Smile' by enabling real human connections, putting guests at ease, and creating moments of delight.
- Greeting and escorting customers to their table.
- Preparing beverages (hot, alcoholic and non-alcoholic) to a high standard.
- Serving food in a professional and timely manner.
- Highlighting promotions/daily specials to customers.
- Providing meal and/or beverage pairing recommendations upon request.
- Maintaining the physical appearance and cleanliness of the restaurant.
- Working with and supporting your colleagues to offer a smooth service to our customers.
- Have previous experience in a similar Food & Beverage or customer service role.
- Be someone who is highly motivated and genuinely loves to interact with a variety of different people.
- Hold a current Responsible Service of Alcohol.
- Be able to work across a 7-day rotating roster. Shifts will include days, nights, weekends & Public Holidays.

**Applicants must have full Australian working rights.**

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, duty meals, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.