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Trade Counter Sales

2 months ago

Lonsdale, Australia CSR Full time

CSR is the name behind many powerful brands, providing innovative and sustainable building solutions across the residential, commercial, and industrial segments.
Having serviced the building industry for over 70 years CSR Gyprock is one of the most trusted brands in Australia. Our Retail Trade stores (Gyprock Trade Centres - GTC) are specialists in providing a range of building materials, high quality tools and accessories for all types of customers.
Our CSR teams are the heartbeat of our centres. They are passionate in their pursuit, seeking new ways to improve the customer experience, this creates an opportunity for career satisfaction, team value and financial rewards. If you're passionate about partnering with innovative excellence, we have the role for you
The Opportunity
We are seeking a motivated, customer-centric Trade Counter Sales / Warehouse Operator to join our Lonsdale Gyprock Trade Centre. In this dynamic role, you will be responsible for identifying and exploring new opportunities for CSR to grow the business by selling the benefits of our products to builders, contractors, architects, designers and DIY customers. Treating our business like your own, you will work closely with your customers to understand their businesses and help them to succeed, whilst working with our close-knit team to ensure the highest warehousing and retail standards are maintained.

**Some key responsibilities will include**:

- To assist in the day to day activities within the store
- Processing orders, invoices and payments
- Maintaining high standards of displays and merchandising in our store.
- Serving customers in the warehouse part of the store, e.g. loading customers vehicles with a forklift, loading vehicles by hand, etc.
- Warehouse operations including picking orders, inventory counts and general housekeeping
- Maintaining housekeeping within the warehouse area
- Ensuring equipment such as forklifts and company delivery vehicles are correctly maintained, and all daily pre-start checks are completed
- Ensuring documentation, labelling and presentation of product is adhered to, as well as requirements under chain of responsibility
- Contributes to achievement of store revenue and margin budgets
- Availability to assist with various GTC sites when required.
- Based in Lonsdale, you will be required to work at our 3 sites (Mile End/ Regency Park / Lonsdale), covering leave and absenteeism.

**What you will bring**:

- Friendly, engaging, confident and resilient
- Strong customer service & retail sales experience
- Flexible attitude and enjoys a challenge - “No job too small, no task too great”
- Enjoys working in a tight-knit team environment
- Physically fit - comfortable doing a 25kg single lift
- Valid forklift license or willingness to obtain one.
- Drivers Licence
- Great computer skills

**Hours of Work**:

- Monday to Friday: 6:30am - 4:00pm. Hours outside of this will be paid in overtime including Saturdays if required: 7:30am-11:30am

**What is on Offer**:

- Attractive salary + 12% Super + Bonus
- Onsite training and upskilling
- Access to CSR's amazing employee benefits & discounts
- Work with an established team that is friendly and supportive

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